Benefits Assessment and Appeals Manager, NN1 1ED
2 weeks ago
We offer a wide range of benefits to our employees, these include:
- Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
- Cycle to Work scheme.
- Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
- Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
- Car Lease scheme
- Payment of professional subscription / membership - If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.
- Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
- Ongoing training and development opportunities.
- A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
- Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
- Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people\'s lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.
This is an exciting time to join our Revenues and Benefits team We are a new local authority, created in April 2021.
We are on our journey of shaping what the Revenues and Benefits team looks like at West Northants Council, so there is plenty of opportunity to develop processes, and shape our offering so we can provide the best possible service to our residents and businesses.
What will you be doing?Reporting to the Assistant Director for Revenues and Benefits you will be the Council’s main specialist in Benefits and will lead, manage, and develop the Housing Benefits Assessment, Discretionary Housing Payments, and Appeals teams.
You will make recommendations on the strategic direction of the service supporting the redesign and transformation of the service.
About youWe are looking for a Benefits professional with excellent knowledge of legislation and best practice with regards to Housing Benefit.
You will have significant experience of leadership and managing and motivating a team at a senior level in a Benefits environment as well as effective performance management and proven experience of managing high performing teams.
You will have excellent communication skills with the ability to support and negotiate with stakeholders
Working as part of West Northants Council’s Finance Directorate, this is a brilliant opportunity to be part of a team leading in the transformation of the service.
About us We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.When potential is unlocked, talent thrives.Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.West Northants Council, where careers thrive.-
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