Customer Support Advisor

4 weeks ago

Hanwell Oxfordshire, United Kingdom Cameo Consultancy Full time
As Customer Support Advisor you will be joining a growing not-for-profit membership organisation who work in the recycling and sustainability sector. They have a collaborative, supportive and inclusive culture. The position is based in Banbury and offered on a part time (min 3 days a week) or full time, permanent and offers a salary of between £30,000 to £33,000 (pro rata for part time) Mon - Fri with flexible hybrid working with a min of two days in the office each week.
Purpose of the role:
To provide support and advice for members. Developing knowledge of this sector and supporting the members.
Key Responsibilities for the Customer Support Advisor:
Handling incoming member queries within the requirements of their SLAs
Using CRM system data ensuring effective support
Answering any queries to a positive conclusion
Developing knowledge of the sector
Building relationships with the wide range of members
Using knowledge developed to assist with the development of tools and tailored support
Working with the Marketing team on member communications
Liaising with the finance team
Coordinating artwork requestsKey Skills Required for the Customer Support Advisor:
Solid customer service skills
Confident communication skills
Experience of working with a CRM system
Organised administration skills
Strong IT skills fluent in Microsoft Office
Ability to work independently and as part of a team
An interest in learning and taking on new skills
Excellent rapport building skills with the ability to own the relationship
What's in it for you?
Full or part time (min 3 days a week) permanent role
A salary of up to £33,000 (pro rata for part time)
Flexible hybrid working - min 2 days in the office each week
25 days holiday + extra for Xmas close down and bank holiday - you can buy hol too
Up to 10% annual bonus
10% non-contributory pension
Annual 2 days off for volunteer opportunities
Childcare holiday scheme daysPlease note closing date 15th August 2024

  • Customer Support Advisor

    2 weeks ago

    Hanwell, Oxfordshire, United Kingdom Cameo Consultancy Full time

    As Customer Support Advisor - Compliance you will be joining a growing not-for-profit membership organisation who work in the recycling and sustainability sector. They have a collaborative, supportive and inclusive culture. The position is based in Banbury and offered on a part time (min 3 days a week) or full time, permanent and offers a salary of between...

  • Customer Support Advisor

    2 weeks ago

    Hanwell, Oxfordshire, United Kingdom Cameo Consultancy Full time

    As Customer Support Advisor - Compliance you will be joining a growing not-for-profit membership organisation who work in the recycling and sustainability sector. They have a collaborative, supportive and inclusive culture. The position is based in Banbury and offered on a part time (min 3 days a week) or full time, permanent and offers a salary of between...

  • Customer Support Advisor

    1 month ago

    Oxford, Oxfordshire, United Kingdom Vibe Recruit Limited Full time

    Are you looking for a full time hybrid role with two days in office? Do you speak English and German and have previous experience working within a customer service role or similar? Then join our client in Oxford as a Customer Support Advisor. The Customer Support Advisor will: Provide customer service support in the Supplier Support Team Build rapport...

  • Customer Support Advisor

    1 month ago

    Oxford, Oxfordshire, United Kingdom Vibe Recruit Limited Full time

    Are you looking for a full time hybrid role with two days in office? Do you speak English and German and have previous experience working within a customer service role or similar? Then join our client in Oxford as a Customer Support Advisor. The Customer Support Advisor will: Provide customer service support in the Supplier Support Team Build rapport...

  • Audit Advisor

    7 days ago

    Hanwell, Greater London, United Kingdom Cameo Consultancy Full time

    About Cameo ConsultancyCameo Consultancy is a leading membership organization in the recycling and sustainability sector. We are committed to providing exceptional support to our members, and we are seeking a highly skilled Customer Support Advisor - Compliance to join our team.Job SummaryWe are looking for a Customer Support Advisor - Compliance to provide...

  • Customer Service Representative

    7 days ago

    Hanwell, Greater London, United Kingdom Cameo Consultancy Full time

    About Cameo ConsultancyCameo Consultancy is a leading membership organization in the recycling and sustainability sector. We are committed to providing exceptional support to our members, and we are seeking a highly skilled Customer Support Advisor - Compliance to join our team.Job SummaryWe are looking for a Customer Support Advisor - Compliance to provide...

  • Customer Service Advisor

    1 month ago

    Oxford, Oxfordshire, United Kingdom Vibe Recruit Limited Full time

    Are you looking for a full time hybrid role with two days in office? Do you speak English and German and have previous experience working within a customer service role or similar? Then join our client in Oxford as a Customer Support Advisor. The Customer Support Advisor will: Provide customer service support in the Supplier Support Team

  • Customer Service Advisor

    1 month ago

    Oxford, Oxfordshire, United Kingdom Vibe Recruit Limited Full time

    Are you looking for a full time hybrid role with two days in office? Do you speak English and German and have previous experience working within a customer service role or similar? Then join our client in Oxford as a Customer Support Advisor. The Customer Support Advisor will: Provide customer service support in the Supplier Support Team

  • Compliance Support Specialist

    7 days ago

    Hanwell, Greater London, United Kingdom Cameo Consultancy Full time

    About Cameo ConsultancyCameo Consultancy is a leading membership organization in the recycling and sustainability sector. We are committed to providing exceptional support to our members, and we are seeking a highly skilled Customer Support Advisor - Compliance to join our team.Job SummaryWe are looking for a Customer Support Advisor - Compliance to provide...

  • Customer Service Advisor

    1 week ago

    Banbury, Oxfordshire, United Kingdom Pertemps Full time

    Job Advert: Customer Service AdvisorLocation: Banbury, OxfordshireType: Full-Time, PermanentSalary: Up to £26,000 DOEAre you a detail-oriented individual with a passion for providing exceptional customer service? Our Banbury-based client are seeking a Customer Service Advisor to join their dynamic team!Key Responsibilities:Order Processing: Ensure accuracy...

  • Housing and Support Assistant Nights

    3 months ago

    Hanwell, United Kingdom YMCA St Pauls Group Full time

    Job Introduction **About YMCA St Paul’s Group**: YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness. The organisation aims...

  • Customer Services Team Leader

    2 weeks ago

    Oxfordshire, United Kingdom Allen Associates Full time

    Our wonderful client is looking for a German-speaking Customer Support Advisor to join their expanding team. Working as part of the client support function , which acts as “the engine room of the organisation”, you will be responsible for providing excellent customer service, supporting with registrations, renewals and service enquiries. This is an...

  • Customer Services Team Leader

    1 month ago

    Oxfordshire, United Kingdom Allen Associates Full time

    Our wonderful client is looking for a German-speaking Customer Support Advisor to join their expanding team. Working as part of the client support function , which acts as “the engine room of the organisation”, you will be responsible for providing excellent customer service, supporting with registrations, renewals and service enquiries. This is an...

  • Service Support Advisor

    2 weeks ago

    Didcot, Oxfordshire, United Kingdom Rullion Limited Full time

    Building & Estates Management - Service Support Advisor (Grounds) Service Support Advisor (Grounds) Department: Building & Estates Management Job Type: Full-time, Permanent

  • Service Support Advisor

    2 weeks ago

    Didcot, Oxfordshire, United Kingdom Rullion Limited Full time

    Building & Estates Management - Service Support Advisor (Grounds) Service Support Advisor (Grounds) Department: Building & Estates Management Job Type: Full-time, Permanent

  • Parts Advisor

    1 month ago

    Thrupp, Oxfordshire, United Kingdom Perfect Placement Full time

    Parts Advisor * Starting salary negotiable pending experience with roughly £3,000 annual bonus potential paid monthly. * 8:30am-6:00pm Monday to Friday with occasional Saturdays (8:00am-12:00pm) required subject to business demand * Additional company benefits and long-term career development prospects with a business operating for over 50 years. We...

  • Parts Advisor

    4 weeks ago

    Thrupp, Oxfordshire, United Kingdom Perfect Placement Full time

    Parts Advisor * Starting salary negotiable pending experience with roughly £3,000 annual bonus potential paid monthly. * 8:30am-6:00pm Monday to Friday with occasional Saturdays (8:00am-12:00pm) required subject to business demand * Additional company benefits and long-term career development prospects with a business operating for over 50 years.We have an...

  • Service Support Advisor

    2 weeks ago

    Didcot, Oxfordshire, United Kingdom Rullion Limited Full time

    Building & Estates Management - Service Support Advisor (Grounds) Make your application after reading the following skill and qualification requirements for this position. Service Support Advisor (Grounds) Location: Culham, Oxfordshire Company: UK Atomic Energy Authority (UKAEA) Department: Building & Estates Management Salary: Competitive Job Type:...

  • Service Support Advisor

    2 weeks ago

    Didcot, Oxfordshire, United Kingdom Rullion Limited Full time

    Building & Estates Management - Service Support Advisor (Grounds) Make your application after reading the following skill and qualification requirements for this position. Service Support Advisor (Grounds) Location: Culham, Oxfordshire Company: UK Atomic Energy Authority (UKAEA) Department: Building & Estates Management Salary: Competitive Job Type:...

  • Retail Advisor

    1 week ago

    Oxfordshire, South East England, United Kingdom EE Retail Full time

    Retail AdvisorWorking Hours – 30 HoursLocation – Oxford Westgate£12.34 p/h plus 20% on target commissionEveryone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and...