Senior Cyber Security Analyst

Job Role: Senior Cyber Security Analyst (UK) Location: UK Reporting to: UK SOC Team Lead Job Purpose :As a Senior Cyber Security Analyst in our UK Security Operations Centre (SOC), you will be an instrumental team member in the delivery of a number of Air IT’s managed cyber security services .You will collaborate with multiple vendors and work with a variety of tools and systems to investigate alerts and respond to breaches, in order to safeguard our customers’ IT infrastructures and organisational data from cyber threats .You will be part of a supportive team, working alongside other professionals who are also passionate about cyber security and continuous learning. You will have opportunities to contribute towards the development of current operations as well as the shaping of new innovative service offerings .Duties and Responsibilitie s:Security Alerts Triage and Investigat ionTriage and investigate alerts from security systems such as SIEM and EDR, so that cyber threats are accurately and timely identified and responded toIncident Handl ingCollaborate with internal and external teams and stakeholders so that threats are contained efficiently in a cyber incident and offer support to the wider remediation efforts so that impact to customers’ business operations are kept to a minim um.Escalation Handl ingHandle escalations where more complex or in-depth investigations are requir ed.Take part in the incident response to more critical and urgent inciden ts.Customer Onboarding and System Configurati onsCarry out necessary installations and configurations to onboard new customers to receive managed security servic es.Test and tune security systems to verify their effectiveness and minimise the rate of false positiv es.Process and Documentat ionFollow established internal processes and keep accurate and meaningful records of all work carried out across various internal platforms and syste ms.Improve processes and workflows by updating existing documentation and creating new playboo ks.Client Communicat ionCommunicate clearly and timely with customers and stakeholders alike, regarding service requests, cyber threats and incidents, using a variety of different metho ds.Continuous Learning and Knowledge Shar ingStay up to date with the latest changes in cyber threats as well as security best practic es.Support customers and colleagues with your cyber security expertise, offering guidance and solutions where need ed.Qualifications, Knowledge, and Experie nce:Esse ntialMinimum of 3-year experience as a Security Operations Centre (SOC) Analyst or similar role.A keen interest in cyber security, with evidence or examples of your passion and commit ment.Knowledge or hands-on experience with common IT systems or cloud services such as Windows/Linux OS, Active Directory, Entr a ID.Familiarity with networking and virtualisation conc epts.Working knowledge of network devices like firewalls and switches, particularly with configurations related to security such as authentication and log ging.Strong logical and methodical approach, especially under pres sure.Excellent verbal and written communication skills, able to explain technical concepts to both technical and non-technical audie nces.Literacy and numeracy skills (e.g. GCSE Maths and English or equiva lent)Ability to commute to an Air IT office as required by our hybrid working po licy.Des irableRelevant education, training, or certifications in cyber sec urity.Knowledge of Cyber Essentials accreditation or other information security stan dards.Understanding of offensive security topics like vulnerability scanning, Capture The Flag (CTF), or bug bounty pro grams.Experience in delivering security training or conducting phishing simula tion s.NoteThis description is not intended to establish a total definition of the job, but an outline of the duties.What’s In It for You?We offer a competitive salary, professional development opportunities, and the chance to work in a collaborative and innovative environment. With us, you’ll play a pivotal role in shaping the future of IT services while growing your career in a high-energy, rewardi ng role.Joining our team comes with i ts perks:Hybrid working options for a better work-lif e balance25 days annual leave plus bank holidaysOngoing learning and development oppo rtunitiesCycle to work scheme and technology vouchersEnhanced fam ily leaveCelebration day - an additional day off each year to celebrate an occasion importa nt to youSalary sacrific e pension2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positi ve impactCompany social events and com petitionsDiscount and Cashba ck SchemeGroup Income P rotectionLife InsuranceEAP and Virtual G P ServiceWh y Join Us?This is your chance to work alongside an inspiring leadership team in an organisation that values efficiency, collaboration, and innovation. You’ll gain exposure to high-level operations and contribute to the success of a thrivin g company.