Current jobs related to Weekend Digital Counsellor - Hinckley - The Portfolio Group

  • Counsellor

    4 months ago

    Hinckley, United Kingdom Take A Seat Full time

    Are you tired of feeling Isolated, unsupported or Burnout in your current role? Here at Take a Seat, we only partner with companies who truly value their employees wellbeing and place that at the forefront of their work. We are currently partnering with a BACP accredited EAP and OH provider that's not just a workplace but a place you can grow in your...

  • Wellbeing Counsellor

    2 weeks ago

    Hinckley, United Kingdom HCRG Staffing Full time

    Wellbeing Counsellor£30k to £34k depending on experienceBenefits include Continuing Professional Development, Strong Progression and More!HCRG Staffing are thrilled to be working with a new client opening a new based in the Hinckley area of Leicestershire, who is searching for permanent Counsellors for their service after a wave of promotions.You will...

  • Counsellor - Emotional Support Specialist

    1 week ago

    Hinckley, Leicestershire, United Kingdom HCRG Staffing Full time

    Job Title: Wellbeing CounsellorWe are seeking a skilled and compassionate Wellbeing Counsellor to join our team at HCRG Staffing. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide an efficient and effective...

  • Counsellor - Emotional Support Specialist

    1 week ago

    Hinckley, Leicestershire, United Kingdom HCRG Staffing Full time

    Job Title: Wellbeing CounsellorWe are seeking a skilled and compassionate Wellbeing Counsellor to join our team at HCRG Staffing. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide an efficient and effective...

  • Counsellor - Emotional Support Specialist

    1 week ago

    Hinckley, Leicestershire, United Kingdom HCRG Staffing Full time

    Job Title: Wellbeing CounsellorWe are seeking a skilled and compassionate Wellbeing Counsellor to join our team at HCRG Staffing. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide an efficient and effective...

  • Counsellor - Emotional Support Specialist

    1 week ago

    Hinckley, Leicestershire, United Kingdom HCRG Staffing Full time

    Job Title: Wellbeing CounsellorWe are seeking a skilled and compassionate Wellbeing Counsellor to join our team at HCRG Staffing. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide an efficient and effective...

  • EAP Counsellor

    2 months ago

    Hinckley, United Kingdom The Portfolio Group Full time

    £(phone number removed) FTE Various shift patterns from part-time to full-time. Hybrid positionAre you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive...

  • EAP Counsellor

    2 months ago

    Hinckley, United Kingdom The Portfolio Group Full time

    £(phone number removed) FTEVarious shift patterns from part-time to full-time.Hybrid positionAre you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference...

  • Head of Digital Growth

    3 months ago

    Hinckley, United Kingdom Eileen Richards Recruitment Full time

    **Head of Digital Growth** **Hinckley** **£70,000 p.a. plus £6,000 car allowance and bonus** - Are you an experienced Head of Digital with a proven record of delivering growth through driving creative and engaging marketing initiatives? - Can you take full ownership of the marketing strategy, maximising new business opportunities and promoting brand...

  • HGV Class 2 Driver

    3 weeks ago

    Hinckley, United Kingdom The Recruitment Crowd (Yorkshire) Ltd Full time

    The Recruitment Crowd are currently recruiting on behalf of our industry-leading client based in the Hinckley area. We are looking for multiple Class 2 drivers to join the team. Hours: Monday to Friday with some weekends - Day Shift Pay Rate: £15.28 per hour PAYE Location: Hinckley (LE10) Job Type: Ongoing The role: · Safely operate a Class 2 delivery...

  • Veterinary Surgeon Opportunity in Leicestershire

    2 days ago

    Hinckley, Leicestershire, United Kingdom Bright Leaf Recruitment Full time

    Exciting Opportunity for a Veterinary Surgeon in LeicestershireWe are seeking a highly skilled Veterinary Surgeon to join our client's team in the Hinkley area of Leicestershire. This is a fantastic opportunity for a motivated and experienced individual to work in a well-equipped practice with a strong focus on animal welfare.About the RoleFull-time work...

  • Veterinary Surgeon Opportunity in Leicestershire

    2 days ago

    Hinckley, Leicestershire, United Kingdom Bright Leaf Recruitment Full time

    Exciting Opportunity for a Veterinary Surgeon in LeicestershireWe are seeking a highly skilled Veterinary Surgeon to join our client's team in the Hinkley area of Leicestershire. This is a fantastic opportunity for a motivated and experienced individual to work in a well-equipped practice with a strong focus on animal welfare.About the RoleFull-time work...

  • Truck Driver

    2 weeks ago

    Hinckley, United Kingdom HireGiant Ltd Full time

    HireGiant Ltd is seeking a skilled 7.5 Tonne Driver to join their team. The ideal candidate will have a valid Cat C1 entitlement on their licence, a valid Digital tacho & CPC Card, and no more than 6 points on their licence. The role involves making multi-drop deliveries of parcels to residential and commercial properties, scanning parcels before...

  • Truck Driver

    1 week ago

    Hinckley, Leicestershire, United Kingdom HireGiant Ltd Full time

    HireGiant Ltd is seeking a skilled 7.5 Tonne Driver to join their team. The ideal candidate will have a valid Cat C1 entitlement on their licence, a valid Digital tacho & CPC Card, and no more than 6 points on their licence. The role involves making multi-drop deliveries of parcels to residential and commercial properties, scanning parcels before...

  • Truck Driver

    2 weeks ago

    Hinckley, United Kingdom HireGiant Ltd Full time

    HireGiant Ltd is seeking a skilled 7.5 Tonne Driver to join their team. The ideal candidate will have a valid Cat C1 entitlement on their licence, a valid Digital tacho & CPC Card, and no more than 6 points on their licence. The role involves making multi-drop deliveries of parcels to residential and commercial properties, scanning parcels before...

  • Truck Driver

    1 week ago

    Hinckley, Leicestershire, United Kingdom HireGiant Ltd Full time

    HireGiant Ltd is seeking a skilled 7.5 Tonne Driver to join their team. The ideal candidate will have a valid Cat C1 entitlement on their licence, a valid Digital tacho & CPC Card, and no more than 6 points on their licence. The role involves making multi-drop deliveries of parcels to residential and commercial properties, scanning parcels before...

  • HGV Class 2 Driver Position

    1 day ago

    Hinckley, Leicestershire, United Kingdom The Recruitment Crowd (Yorkshire) Ltd Full time

    Job Title: HGV Class 2 DriverThe Recruitment Crowd (Yorkshire) Ltd is seeking a reliable and skilled HGV Class 2 driver to join our team. As a key member of our logistics team, you will be responsible for safely operating a Class 2 delivery vehicle to make scheduled deliveries and collections for our clients.Key Responsibilities:Operate a Class 2 delivery...

  • HGV Class 2 Driver Position

    1 day ago

    Hinckley, Leicestershire, United Kingdom The Recruitment Crowd (Yorkshire) Ltd Full time

    Job Title: HGV Class 2 DriverThe Recruitment Crowd (Yorkshire) Ltd is seeking a reliable and skilled HGV Class 2 driver to join our team. As a key member of our logistics team, you will be responsible for safely operating a Class 2 delivery vehicle to make scheduled deliveries and collections for our clients.Key Responsibilities:Operate a Class 2 delivery...

  • Call Handler

    4 weeks ago

    Hinckley, United Kingdom The Portfolio Group Full time

    Shift Pattern: Monday, Thursday Friday 10:00-18:00, Saturday, Sunday 14:00-22:00 Days off: Tuesday/Wednesday Dive into the role of a Call Handler where empathy meets excitement! I am on the lookout for someone who not only listens with care but brings a touch of joy to every call. if you're ready to turn customer interactions into memorable moments...

  • Call Handler

    4 weeks ago

    Hinckley, United Kingdom The Portfolio Group Full time

    Shift Pattern: Monday, Thursday Friday 10:00-18:00, Saturday, Sunday 14:00-22:00 Days off: Tuesday/Wednesday Dive into the role of a Call Handler where empathy meets excitement! I am on the lookout for someone who not only listens with care but brings a touch of joy to every call. if you're ready to turn customer interactions into memorable moments...

Weekend Digital Counsellor

4 months ago

Hinckley, United Kingdom The Portfolio Group Full time
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Telephone Counsellor to their team. Our client offer the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.
The role requires high levels of professional standards whilst working in a digital environment, adhering to the company's core values and achieving daily goals. The counsellor will provide one off emotional support to individuals, conduct clinical assessments and sign post to specialised support services. The counsellor will support people to use the online health and wellbeing tools, including the company's online wellbeing platform.
Job Overview
Providing emotional support and guidance via digital mediums to clients. Assisting with any general administration tasks and ensuring that you and fellow colleagues are providing appropriate emotional support, adhering to the BACP code of ethics.
Day to day responsibilities as a Digital Counsellor:
To provide an efficient and effective digital counselling service to all service users.
To effectively answer queries and triage to determine the most appropriate type of support required, i.e. advice, counselling etc.
To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed.
Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department.
Respond to all web enquiries and tailor responses to meet individual requirements.
Provide "In the moment support" to service users via the live agent function.
To maintain a caseload of online CBT clients
To undertake training provided, and to utilise appropriate skills within interactions, i.e. working with trauma, working with suicide, clinical assessment, safe guarding etc.
Essential Skills and Competencies as a Digital Counsellor:
Minimum diploma level 4 in Counselling & minimum of 150 counselling hours
To be a member of the BACP
Relevant telephone experience
High level of computer literacy (MS Office, Word, Excel and PowerPoint) with outstanding written communication, motivational and engagement skills.
High level of organisational ability; ability to work to tight deadlines and targets
Desirable skills and Competencies for a Digital Counsellor:
Accredited with the BACP or eligible for the accreditation process
EAP experience
Good communication and customer service skills
Experience of providing counselling through digital forms
Employee Benefits:
BACP (or equivalent) membership and accreditation paid for
BACP CBD Hub
Up to £60 per month for supervision
Inhouse supervision
Monthly incentives such as weekends away
Supervision
25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service)
Birthday Off/Mental Health Day
Profit Share Scheme
Perkbox (staff discount scheme)
Christmas bonus after 3 years of service
Contributory Pension Scheme
Fab Fridays- dress down & free treats
Allied Pride Network
Social events throughout the year
Free breakfast on Mondays
Fresh fruit delivered to the office each week
Free annual flu vaccine
Private health insurance after 5 years service
Life Insurance
Discounted eye test
Discounted glasses/contact lenses prescription
(phone number removed)LS
INDMANS