Commercial Assistant

4 weeks ago

Camden Area, United Kingdom Biocon Biologics Full time
Position SummarynBiocon Biologics, a leading global biopharmaceutical company, is seeking a dynamic and experienced individual to fill the role of Commercial Assistant for our UK & Ireland cluster. As a key member of our team, you will play a pivotal role in helping our team execute sales, marketing, and access initiatives to drive growth and market penetration for our expanding biologics portfolio in the UK & Ireland.

Role/Job DescriptionnPosition Overview:nBiocon Biologics is currently seeking a Commercial Assistant professional to join our UK & Ireland Cluster team. The ideal candidate will provide comprehensive administrative support to ensure the smooth functioning of the commercial team, assist Key Account Managers, Marketing & Access Lead and Cluster Head with operational tasks, and deliver exceptional customer service internally/externally.

Key Responsibilities:nAdministrative Support:nManage day-to-day operations, including answering customer inquiries, handling correspondence, and organizing meetings.nAssist with travel arrangements, expense/budget reporting, and other administrative tasks as required.nOperational Activity Support:nCollaborate with KAMs, MAL & CH to provide administrative assistance in managing customer accounts and contracts.nAssist in preparing presentations, reports, and other materials for the commercial team.nFacilitate promotional materials approval workflows working with MAL and Medical colleagues.nCoordinate communication between internal departments and external stakeholders to facilitate smooth operations.nCustomer Service - Product Marketing:nAct as a point of contact for customer inquiries related to product marketing, providing timely and accurate information.nSupport marketing initiatives by coordinating promotional materials, organizing events, and managing customer databases.nEnsure excellent customer service standards are maintained to enhance customer satisfaction and loyalty.nOpen Mindset and Adaptability:nEmbrace a proactive and flexible approach to work, willing to take on new tasks and adapt to changing priorities.nStay updated on company policies, procedures, and industry trends to continuously improve performance and effectiveness.nUtilize Veeva SF software effectively for administrative tasks and reporting purposes.

Background & Experience Requiredn7+ years of previous experience in office administration or administrative support roles within the life sciences/Pharma /Biotech industry.nStrong organizational skills with the ability to multitask and prioritize workload effectively.nExcellent communication and interpersonal skills, with a customer-centric approach.nProficiency in Microsoft Office suite (Word, Excel, PowerPoint).nFamiliarity with administrative software systems like Veeva Promomats an advantage.nAbility to work independently with minimal supervision and collaborate effectively within a team environment.nA positive attitude, willingness to learn, and adaptability to fast-paced work environments.

Biocon Biologics is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

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