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Toyota Brand Specialist

3 months ago

Coventry, United Kingdom Listers Full time
Job Introduction
We are currently recruiting for a Brand Specialist / Ambassador to join the team at our Toyota dealership in Coventry. 
You will be working 5 days a week which will include some Saturdays and Sundays (Rota weekends Off) Hours are 08:30 – 18:00 Monday-Friday, 08:30 – 17:00 Saturday and 10:00 – 16:00 Sunday.
Basic Salary £27,000 & bonus & company car (OTE £30,000).
In this varied role as part of the sales team, you will be a point of contact to our customers, welcoming them in to our showroom or responding to telephone or online enquiries. You will deliver presentations of our products and vehicles, supporting customers with paperwork and handing over vehicles while showing an outstanding knowledge and understanding of all things Toyota.
Don’t worry if you’re not a Toyota expert right now – our comprehensive training programme will teach you everything you need to know to become a Toyota Brand Ambassador.
Role and responsibilities to include:
• To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day to day maintenance and presentation of the showroom
• To offer, promote and sell the value of all new and used vehicles in line with Listers and the brand’s trading policies
• To always be prepared to receive and welcome new customers’ enquiries (via telephone, walk-in, e-mail and LiveChat) in line with Listers sales process and procedures
• To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range
• To achieve a high level of customer satisfaction
What we’re looking for:
• You don't need to be from the motor industry; however you will have a proven record of excellent customer service skills and ability to work with people.
• Strong interpersonal and presentation skills.
• A well-presented individual with a desire, character and attitude to succeed.
• The ability to quickly establish and build rapport with our customers.
This is an exceptional opportunity for the successful individual to develop, learn and forge a career in the automotive sector and an exciting Brand. We aren’t looking for the finished article; however we are looking for potential
In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:
33 days holiday including bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
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