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Customer Communication Advisor
2 months ago
Customer Communication Advisors - Havant (Office based) £14.02 per hour - 8-month contract
Our client, a well-known energy firm, is looking to hire multiple Customer Communication Advisors for a large project based in Havant. This is an 8-month contract with the possibility of extending it although this is not guaranteed.
Key Responsibilities
- Communicating effectively with customers about planned power outages
- Addressing customer's concerns in a prompt and professional manner
- Communicating with engineers and office staff to ensure seamless information flow and service delivery
- Be able to support during bad weather conditions and be flexible with working hours
Skills and Required Experience
- Excellent customer service skills
- Strong attention to detail
- Excellent verbal and written communication skills
- Confident in discussing vulnerabilities and support options with customers
- Flexible approach to working hours and ability to support during adverse weather conditions
This is an 8-month contract working from the office based in Havant. It is working 37 hours a week between the following times: Monday to Friday, 8am to 10pm, and Saturday, 8am to 5pm.
Please apply online to be considered