Service Support Advisor
6 months ago
**Havant**
**£24,000**
Hyde is looking to recruit a Service Support Advisor.
Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.
As a Service Support Advisor at Hyde you will be working within Property Maintenance, to ensure repair calls are escalated to appropriate departments, as well as providing administrative support to the team.
**Responsibilities**
- Administration support
- Handle repairs enquiries transferred from the Customer Services Centre.
- Collaborate with Trades Staff, Contractors, and other relevant teams to troubleshoot and diagnose repair issues.
- Assist with customer complaints and concerns related to property repairs.
- Maintain accurate and comprehensive records of all customer interactions, ensuring information is up-to-date and accessible to relevant teams for tracking and reporting purposes.
**Skills and Experience Required**
- IT proficiency - including Microsoft packages
- Experience working in customer service
- Good organisation and admin skills
- Excellent communication skills, both written and verbal
- Ability to work collaboratively in a team environment and independently when required
**Benefits**
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
-
Customer Service Advisor
7 months ago
Havant, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Part-Time Customer Service Advisor to join our team based in the Havant area (employees are agile working and therefore permitted to work from their home address or a location that suits their needs and those of the business. You will need to be in a reasonable commutable distance for training and meetings). You will...
-
Customer Service Advisor
7 months ago
Havant, United Kingdom FMG Repair Services Full time**Position**:Customer** **Service Advisor **Salary**:up to £25,000 - £27,000 per annum. Plus, benefits and bonus **Hours**: 45 hours per week - 08:00-17:00 MON-FRI + Occasional SAT when requested 08:00-12:00 This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in...
-
Customer Service Advisor
2 weeks ago
Havant, Hampshire, United Kingdom Team Jobs - Commercial Full timeJob OverviewWe are seeking an experienced Customer Service Advisor to join our team in Havant. As a key member of our Commercial department, you will play a vital role in delivering exceptional customer service and support. Responsibilities:* Provide excellent customer service via phone, email, and social media channels* Process customer orders accurately...
-
Customer Service Advisor
7 months ago
Havant, United Kingdom V3 Recruitment Full timeCustomer Service Advisor - Permanent Role - Havant Based. The business is based in Havant with purpose-built warehousing and offices. We have a team of dedicated people who believe Customer Service and satisfaction are key to our success. We are now looking to recruit an additional person to be part of this and to bring new practical skills to enhance the...
-
Day Service Support Worker
7 months ago
Havant, United Kingdom Chaos Support Full timeThe role involves the care and support of young adults with learning disabilities and potentially health needs within a day service setting. It will include support with basic needs and also providing meaningful activities for each individual. Experience is not required, training will be provided where needed, however a positive and compassionate nature is...
-
Customer Service Advisor
7 months ago
Havant, United Kingdom FMG Repair Services Full time45 hours per week - Monday to Friday 8.00am to 5.30pm This is an exciting opportunity for a Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our site in Havant. As the first point of contact you'll speak to the customer, the Bodyshop and any third parties to make sure every customer has an excellent...
-
Customer Service Advisor
6 months ago
Havant, United Kingdom Bluetownonline Ltd Full time**Job Title**: Customer Service Advisor **Location**:Havant **Salary**: £21k per annum **Job type**:Full-time, Permanent **Are you a passionate and driven Customer Service & Sales Professional? Do you pride yourself on the quality of your work and your ability to achieve targets? If the answer is YES, the team at The Verity Centre would like to hear...
-
Health and Safety Advisor
7 months ago
Havant, United Kingdom David Leslie Ltd Full time**Health & Safety Advisor - Building Services Sector** This is an excellent opportunity for an experienced Health and Safety Advisor to join a long established and highly respected Mechanical Building Services contractor based on the outskirts of Portsmouth. The company provide a full range of Mechanical Building Services from design, through to supply,...
-
Interim HR Advisor
11 hours ago
Havant, United Kingdom Wild Recruitment Full time**HR Advisor** **£15 ph** **WFH - 4 days and 1 day office based** **Havant** **IMMEDIATE START AVAILABLE!** My client are part of the public sector and are looking to recruit an experienced HR Advisor to jont the team. This is initially an interim role for 3 months with possible extension. The role will be to support the whole organisation on all HR...
-
Customer Advisor
7 months ago
Havant, United Kingdom The Hyde Group Full time**Havant/Chichester** **Up to £27,000** **(24 month FTC with potential extension)** Hyde is looking to recruit a Customer Advisor for its Retrofit programme. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our...
-
Customer Advisor
7 months ago
Havant, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 28.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 20.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Havant** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...
-
Employment Advisor
7 months ago
Havant, United Kingdom Get Set UK Full time**Get Set for Being Part of a Winning Team** At Get Set UK, we're not just a team; we're a community committed to making a real difference in people's lives. We understand that real change starts with real people - which is why we dedicate ourselves to supporting individuals to make positive alterations in their lives. We are currently on the lookout for...
-
Sales Advisor
6 months ago
Havant, United Kingdom New Look Full timeSales Advisor - Permanent- Leigh Park- 12 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most...
-
Insurance Sales Advisor
7 months ago
Havant, United Kingdom Toro Recruitment Full timeOur client is a leading protection brokerage in Havant, United Kingdom, known for its dynamic and tailored approach to insurance solutions. With regulation from the FCA, they set themselves apart by delivering bespoke insurance options, including life insurance, critical illness cover, and income protection, aimed at securing the financial futures of their...
-
Night Support Worker
7 months ago
Havant, United Kingdom Chaos Support Full timeWe are seeking Night Support Workers for our overnight respite service for young adults with learning disabilities. Shifts run from 10pm - 8pm. We are recruiting to permanent or casual roles with the options of picking up shifts at times which suit you, or having set fortnightly shift patterns. Pay is £11.50ph plus a weekend enhancement for shifts on...
-
Customer Advisor
6 months ago
Havant, United Kingdom B&Q Full time**About the role** **Customer Advisor - Checkouts** **Part time - 11.25 - 17hrs hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Havant** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...
-
Female Support Staff
6 months ago
Havant, United Kingdom Habitat Support Services Full timeHabitat Support Services supportive living services in Hampshire, UK Our work environment includes: - Growth opportunities - Flexible working hours - Safe work environment - Relaxed atmosphere - Casual work attire - On-the-job training We are based in Hampshire offering supported living to adults with learning disabilities including autism, mental health...
-
Customer Advisor
7 months ago
Havant, United Kingdom B&Q Full time**About the role** **Customer Advisor - TradePoint** **Part time - 23 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 20.00pm** **UK National hourly rate £12.21 per hour** **B&Q Havant** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...
-
Parts Advisor
3 days ago
Havant, United Kingdom Fleet Factors Full timeFleet Factors is a family run business founded upon Teesside in 1975. In more recent years Fleet has implemented a stores management service to blue chip companies, councils, and public services. Essentially, we assist or run the stores for the business allowing them to focus on their priorities. Fleet now has over 300 employees in 24 branches with over 200...
-
Senior EHS Advisor
7 months ago
Havant, United Kingdom Watson-Marlow Fluid Technology Solutions Full time**Location: Biopure - Havant** **Salary £32500 - £40000** **Benefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and more** We’re currently seeking a Senior EHS Advisor to join us. You’ll join a dynamic team of engineers, sales people, marketers, administrators, designers, assemblers, chemists, web developers, accountants, analysts,...