Database Assistant: Membership

1 month ago

Bloomsbury London, United Kingdom The British Museum Full time
Role Summary

Database Assistant: Membership
Advancement
Full-time
Permanent
£ 28,144 per annum
Application deadline: 9am on Thursday 12 December 2024

About the role:

The Advancement Operations team are currently looking for a new Database Assistant to provide essential database support for the team and particularly for the maintenance and updating of accurate Membership gifts and records.

The Database Assistant will support the Data Manager: Membership in working to a schedule of activity to provide stakeholders with accurate data. This role will also liaise with the Database Manager and the Membership Services team on a regular basis to discuss and investigate data issues. The integrity of the fundraising database is essential to providing excellent donor care and supporting the donor journey.

Key areas of responsibility:

  • To maintain and update confidential data accurately on the Raiser’s Edge fundraising database. A significant amount of data entry work is required.
  • To assist the Data Manager: Membership in the process of Membership renewals and the management of Membership Direct Debits, which includes reconciling data from an external service provider against Raiser’s Edge, adjusting records, cleaning and spotting exceptions.
  • To be responsible for data integrity in Raiser’s Edge and help maintain data documentation, especially in relation to Membership, donor and prospect data.
  • To assist the Data Manager and the Gifts and Planning team in the processing of donations such as cheque or card payments.

About you:

  • Educated to GCSE level, or above.
  • Strong IT skills with a good understanding of databases and a prior experience of using spreadsheets or data entry.
  • An active problem solver with the ability to multitask effectively in a busy office environment while maintaining strong attention to detail.
  • Ability to evaluate and improve repetitive tasks and procedures.

About the British Museum:

Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our virtual gallery .

The Museum offers a competitive benefits package including:

  • Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays
  • Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
  • Free entry to a wide range of museums and exhibitions
  • Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
  • Interest-free travel, bicycle and rental deposit loans
  • Professional and personal development opportunities
  • Employee Assistance Programme
  • Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

Shortlisted candidates will be required to complete a short Excel test as part of the interview process. 

The interviews are expected to take place at the British Museum.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details to .

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We are also currently piloting a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage and how flexible working could work for you.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

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