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2nd Line IT Support Engineer

3 months ago

Cambridgeshire, United Kingdom Circle Group Full time

2nd Line IT Support Engineer - Cambridge - MSP

Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2nd Line IT Support Engineer to join the team.

As a leading technology company, you will become part of a reputable organisation dedicated to delivering exceptional services to end users. The team is expanding across the business, and you will be joining a proactive, and strongly motivated team. For those looking to work their way up the career ladder, this is your ticket to career transformation.

Key Skills required:

  • Previous experience in either a support desk or field/customer facing role
  • Windows Server OS & Desktop OS experience
  • O365 & SharePoint Administration
  • Active Directory, Azure AD
  • Azure configuration and maintenance
  • Networking - TCP/IP, subnets
  • Group Policy (DNS/DHCP)
  • Proven experience troubleshooting and diagnostic experience via logs, tickets and reports

It would be highly advantageous if the ideal candidate has experience with:

  • Hypervisor technologies e.g. Hyper-V
  • Backup Technologies such as Veeam
  • Good working knowledge with switches (Ubiquit, Meraki, HP Aruba)

The roles and responsibilities of the role include administering T1 & T2 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment and line management whilst sharing experience and skills where applicable.

Company benefits include:

  • Starting salary of £26K-£30K DOE
  • 22 days annual leave + bank holiday
  • Company pension scheme
  • Opportunity of hybrid working (50% WFH)
  • Regular social events (e.g. Go Karting, BBQs)
  • Business milage for onsite when required

Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca @ circle recruitment (dot) com

KeWindows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, cambridge, cambridgeshire, peterborough, hyper-v, exchange,

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.


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