Receptionist and Customer Service Assistant

3 weeks ago


Huntingdon, United Kingdom Educated Appointments Full time
Educated Appointments are delighted to be supporting an Ofsted rated 'GOOD' college, who have an exciting part-time opportunity for a first-class Receptionist to join our client friendly reception team at our bustling Huntingdon Campus.
You will join us on a part-time (22.5 hours per week), permanent basis and in return you will receive a competitive salary, plus staff benefits.
Our client boasts specialist vocational facilities in a range of areas from engineering, construction, science to catering, hospitality and hair and beauty.
Main Purpose
We are looking for a well organised, enthusiastic and motivated individual to join our small reception team. Reporting into the Curriculum Admin/Reception Manager, in this post you’ll assist in the provision of high standard customer service and collaborate with staff in other areas of the College to provide a responsive and integrated service to potential students as well as current students, visitors and staff.
Responsibilities
* Assist in the day to day running of our busy reception function
* Act as a first point of contact for students, staff and all visitors to the College
* Deal with incoming/outgoing post, courier services and e-mail
* Operate the switchboard, video link barrier controls, minicom, and emergency telephone and college answer machines
* Act as the first point of contact for front line First Aider call outs, Emergency Services and Security.
What we are looking for in our ideal Receptionist candidate:
You must be well presented, friendly and welcoming and have the ability to work well under pressure, be organised and have excellent customer service skills. You must enjoy and have the ability to work solo and part of a team.
The ideal candidate will be wanting to build on their existing ‘front of house’ reception experience, even willing to obtain their relating NVQ Level 2, and utilise their professional and interpersonal skills as this role is key part in our customer service and the image we present at Reception.
Hours of Work:
* Monday – Friday 8.30am – 1pm
Company Benefits:
* Supportive and friendly team. We’ll also set you up with a Buddy as well as a Line Manager
* 27 days annual holiday leave entitlement, plus bank holidays (to be pro rata for part time)
* Generous pension scheme (22.7%)
* On site restaurants, retail and coffee outlets (Starbucks at Huntingdon Campus)
* Free on-site car parking
* BUPA Health Expenses cash plan and Occupational Health services
* Discounted rates on Apple products
* Free gym membership option and discounted classes
* Discounted rates on college courses
* Exclusive discounts for high street and online stores
* Free independent telephone counselling service with our Employee Assistant Programme
* Staff Development opportunities

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