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Operations Technician

3 months ago

Borehamwood, United Kingdom NBC Universal Full time


Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
Universal Production Services Set Lighting & Rigging seeks an organised, self-motivated team player to join our busy film and television equipment rental facility, which supports our film studio Sky Studios Elstree and the wider UK industry.
The Set Lighting and Rigging Operations Technician is a full-time position and an exciting opportunity to join the growing team at our busy warehouse based in Elstree, Borehamwood.
RESPONSIBILITIES:
Daily duties include but are not limited to;

  • Pulling lighting and rigging orders, testing equipment, cleaning equipment.
  • Loading and unloading of vehicles and containers by handballing equipment - heavy lifting required.
  • Store away and accurately manage any discrepancies from goods in & goods out.
  • Work with Senior Operations Technicians and Operations Manager to understand priorities and dispatch deadlines.
  • Cleaning, checking, PAT testing lighting equipment as it returns from production rentals.
  • Printing equipment job sheets from RTPro software.
  • Coordinating with the Account Manager(s) with the day-to-day events that occur when loading and unloading - including short list updates, stock-checks, and proper delegation of sub-rentals.
  • Providing and communicating any changes made by the crew and/or production, ensuring that all their needs are met.
  • Complete all required paperwork.
  • Work with Account Manager(s) to ensure all delivery/pick-up information is correct.
  • Ensure all equipment is in good working condition, clean and ready to rent.
  • Maintain a productive safe environment.
  • General housekeeping of the warehouse.

The comprehension and willingness to go "the extra mile", work to job completion, finalise all assets & attributes of each day's work is assumed to be understood for this role.
Qualifications
DESIRED EXPERIENCE & QUALIFICATIONS:

  • Must be physically fit to carry out manual handling (regularly required to move lights, cables and other objects weighing up to 32kg).
  • Must be IT literate, comfortable at learning to use our rental software RTPro to process orders and explore stock control.
  • Highly motivated, strong ability to multitask, and the ability to flourish in stressful situations.
  • Be willing to assist colleagues when time allows to help fulfil orders.
  • Knowledge of customer service standards and procedures.
  • Ability to organise and prioritise the tasks at hand.
  • Exceptional customer service skills with a strong sense of urgency.
  • Able to organise, prioritise and execute numerous orders in tandem.
  • Must always interact with co-workers and clients professionally.
  • Available to work a 40-hour week on an alternate shift pattern of 0700hrs to 1600hrs and 1000hrs to 1900hrs Monday to Friday. Some additional weekend and overtime work will be required as the business demands.
  • Knowledge/interest of Film and Television Lighting and Rigging equipment an advantage, but not essential.
  • Ability to interact and communicate with front line production crew and colleagues.
  • Ability to navigate through complex situations and personalities.
  • Strong computer skills: ability to understand multiple operating systems.
  • Work as part of a team to ensure compliance with all health & safety regulations.
  • Ability to work in a fast-paced environment.
  • Good communication and problem-solving skills.
  • Team player.


Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by emailing email protected .