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Blossom Food and Beverage Assistant

3 months ago

Skipton, United Kingdom The Coniston Hotel Country Estate & Spa Full time
Job Ref: CON1094
Branch: The Coniston Hotel Country Estate Spa
Location: The Coniston Hotel Country Estate Spa, Skipton
Salary/Benefits: Up to £11.45 per hour plus tips
Contract type: Permanent
Hours: Part Time
Hours per week: 24
Posted date: 17/06/2024
Closing date: 19/07/2024

All applicants must be able to provide evidence of their Right to Work in the UK.

Currently seeking candidate to work 24 hours per week

Employee Benefits - What we offer you

We value the commitment and loyalty of our colleagues and are delighted to offer a range of benefits to show our ongoing appreciation, benefits include:

Meals on Duty: Enjoy complimentary meals during your shifts.
30-Minute Paid Break: Take a paid break to recharge during your shift.
28 days Annual Leave (Pro-Rata) - Days Increasing with Service: We value loyalty and celebrate long service by increasing annual leave days over time.
Birthday Day Off - A day to use in your Birthday Month for you to take the time to celebrate
Discounted Membership Fees at Nádarra Spa: Access discounted membership fees at Nádarra Spa after completing the 6-month probation period.
Access to Hospitality Rewards: Explore a range of health and wellbeing benefits, as well as discounts on everyday goods and services through our online platform, Hospitality Rewards. Make your leisure time more accessible and affordable. Available after completing the 6-month probation period.
NEST Pension Scheme: All eligible employees can participate in the NEST Pension Scheme with the option to opt out.
Free Hospitality Action Employee Assistant Programme: Access specialist support services through the Employee Assistant Programme provided by Hospitality Action, free of charge.
Gratuities and Service Charges Paid Monthly: Receive gratuities and service charges as part of your monthly pay.
Regular Rewards and Recognition: Be recognised for your hard work with monthly, annual, and long service awards.
Employee Discount and Staff Offers: Enjoy discounts and special offers exclusive to staff members.
Uniform Provided for Guest-Facing Roles: Receive a uniform tailored for guest-facing positions.
Free On-Site Parking: Conveniently park your vehicle on-site at no cost.

MAIN RESPONSIBILITIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

Responding to guest food and drink orders in a timely and efficient manner.
Understanding menu content, any menu changes and promotional activities.
Ensuring the service area is clean, tidy and well prepared.
Efficiently and accurately managing the settlement of customer accounts.
Answering customer queries in a polite and helpful manner.
Maintaining consistently high standards of customer service.
Obtaining customer feedback cards.
Ensuring all activities are conducted with due regard for personal health and safety and that of others.
Ensuring all activities are conducted within the spirit of the staff code of conduct.
Any other duties as directed.

Person Specification

Essential

Able to work weekends

Desirable

Previous experience of working front of house.
Proven track record of being a team player.
Passionate about providing great customer service.
Excellent interpersonal skills.

About Us

The Coniston Hotel Country Estate Spa Country Estate Spa is an award-winning destination hotel near Skipton on the edge of the Yorkshire Dales. We are a family run, privately owned organisation founded in 1969 by the Bannister family, who are actively involved in the day-to-day running of the business. Over the past 50 years our 1,400 acre estate has gone from strength-to-strength and now boasts 70 bedrooms, two luxury self-catering cottages, The View Restaurant, Macleod’s Bar Lounge and a Five-Bubble rated spa, as well as an array of on-site activities such as clay pigeon shooting, Land Rover Experience, archery, fishing, e-biking and walking.

The vast range of activities, combined with flexible function spaces, makes The Coniston a popular choice with corporates, attracting off-site meetings and team building sessions from clients across the UK and abroad. We are also recognised as a leading wedding and private events venue in our region, with a tailor-made offering from an intimate barn ceremony to a magnificent marquee reception, as well as a range of picture perfect outside locations.

We pride ourselves on delivering exceptional customer service and take great pleasure in building relationships with guests. Everyone that walks through our doors instantly becomes part of our story; and we feel privileged to be part of theirs too.

#PR2

About Us

The Coniston Hotel Country Estate Spa is an award-winning destination hotel near Skipton on the edge of the Yorkshire Dales.

We are a family run, privately owned organisation founded in 1969 by the Bannister family, who are actively involved in the day-to-day running of the business. Over the past 50 years our 1,400 acre estate has gone from strength-to-strength and now boasts 70 bedrooms, two luxury self-catering cottages, The View Restaurant, Macleod’s Bar and a Five-Bubble rated spa, as well as an array of on-site activities such as clay pigeon shooting, 4x4 off-roading, archery, fishing, e-biking and walking.

The vast range of activities, combined with flexible function spaces, makes The Coniston a popular choice with corporates, attracting off-site meetings and team building sessions from clients across the UK and abroad.

We are also recognised as a leading wedding and private events venue in our region, with a tailor-made offering from an intimate barn ceremony to a magnificent marquee reception, as well as a range of picture perfect outside locations.

We prides ourselves on delivering exceptional customer service and take great pleasure in building relationships with guests. Everyone that walks through our doors instantly becomes part of our story; and we feel privileged to be part of theirs too.