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Customer Experience Committee Member
2 weeks ago
Our aspiration and ambition is to deliver excellent customer experience, providing outstanding customer service and support. To achieve this, we recognise it is essential to engage and listen to the people who live in our homes, to make sure that we can deliver services tailored to the needs of customers and communities.
The Customer Experience Committee is a new committee of the RHP Board, which is an evolution of customer groups we’ve had in place previously. It will add value by providing lived experience and expertise directly from customers. This will allow customers to have a voice and influence the way that we do things in the heart of our governance.
We are looking for people who represent the diverse communities we serve and who are passionate about the housing sector. Committee members will bring a customer perspective from lived experience or insight into your community.
Previous experience of working on a group or committee, volunteering or reviewing performance in any organisation would be helpful, however, it is not essential as we really want people who have experience of social housing and are willing to play a part in improving it.
If that’s you, we would be keen to hear from you