Service Team Leader

3 days ago


Longton, United Kingdom Recruitment Robin Ltd Full time
An expanding Stoke-on-Trent based fire and security services company is seeking a Service Team Leader to manage a team of engineers and oversee service delivery to the company’s portfolio of Quick Service Restaurants clients.
  
The position offers a competitive salary and benefits package up to £30,000 per year and is a fantastic opportunity for an ambitious individual to join a forward-thinking company and play a key role in enhancing the customer experience journey.
  
As the Service Team Leader you will be responsible for:
Managing the delivery of high-quality services to clients, ensuring expectations are met.
Overseeing work schedules and on-call rotas for reactive call-outs.
Monitoring of ticket escalations and dealing with any technical support incidents promptly.
Coaching, mentoring, managing KPI’s and performance, ensuring goals and objectives are met.
Assisting in the recruitment and training of new team members and identifying skill gaps and opportunities for further training.
Managing procedural compliance, ensuring team members adhere to correct work processes.   
The Service Team Leader will have the following skills and experience:
Effective communicator with the ability to motivate and inspire others as well as build rapport quickly and maintain long-term professional relationships both internally and externally.
Organised problem-solver with excellent reporting and documentation skills.
Previous experience in fire and security services or technical support is essential, as is experience in a leadership/management role.   
You will be working 37.5 hours per week from the office in Stoke-on-Trent between 9.00am – 5.00pm, Monday to Friday.
  
Appointment will be subject to right to work checks and satisfactory references.
  
If this sounds like the Service Team Leader position for you, click apply now and send us your CV
  • Service Team Leader

    3 days ago


    Longton, United Kingdom CV-Library Full time

    An expanding Stoke-on-Trent based fire and security services company is seeking a Service Team Leader to manage a team of engineers and oversee service delivery to the company’s portfolio of Quick Service Restaurants clients.    The position offers a competitive salary and benefits package up to £30,000 per year and is a fantastic...

  • Service Team Leader

    18 hours ago


    Longton, United Kingdom CV-Library Full time

    An expanding Stoke-on-Trent based Fire & Security installation specialist dedicated to providing exceptional service is seeking a Service Team Leader to manage a team of engineers and oversee the expert installation of CCTV Surveillance Systems, Door Entry & Access Control Systems, Fire Alarms, Intruder Alarms, and Portable Appliance Testing (PAT) to the...

  • Team Leader

    4 months ago


    Longton, United Kingdom The Coffee House Full time

    **Role: Team Leader** **Rate of Pay: up to £11.47** **Contract available: Permanent, Minimum 30 hours per week** **About us** The Coffee House is proud to announce an exciting new position as a Team Leader in our coffee shop, based in Longton. The store provides a fun, yet busy and relaxed environment for everyone. The Coffee House is a chain of...


  • Longton, Stoke-on-Trent, United Kingdom Recruitment Robin Ltd Full time

    Service Team LeaderWe are seeking a highly motivated and experienced Service Team Leader to join our team at Recruitment Robin Ltd. As a Service Team Leader, you will be responsible for managing a team of engineers and overseeing service delivery to our portfolio of Quick Service Restaurants clients.Key Responsibilities:Manage the delivery of high-quality...


  • Longton, Stoke-on-Trent, United Kingdom Recruitment Robin Ltd Full time

    Service Team LeaderWe are seeking a highly motivated and experienced Service Team Leader to join our team at Recruitment Robin Ltd. As a Service Team Leader, you will be responsible for managing a team of engineers and overseeing service delivery to our portfolio of Quick Service Restaurants clients.Key Responsibilities:Manage the delivery of high-quality...

  • Store Leader

    2 days ago


    Longton, Stoke-on-Trent, United Kingdom Costa Coffee Full time

    Lead a Team of Coffee LoversWe're on a mission to inspire the world to love great coffee, and we need a talented Store Manager to join our team!As a Store Manager at Costa Coffee, you'll be responsible for leading a team of passionate coffee lovers who are dedicated to delivering exceptional customer experiences. You'll be the driving force behind your...

  • Store Leader

    2 days ago


    Longton, Stoke-on-Trent, United Kingdom Costa Coffee Full time

    Lead a Team of Coffee LoversWe're on a mission to inspire the world to love great coffee, and we need a talented Store Manager to join our team!As a Store Manager at Costa Coffee, you'll be responsible for leading a team of passionate coffee lovers who are dedicated to delivering exceptional customer experiences. You'll be the driving force behind your...

  • Team Member

    4 months ago


    Longton, United Kingdom The Coffee House Full time

    **Job description** **Team Member - Must be available weekends.** **Are you passionate about customer service and enjoy thriving in a busy environment?** The Coffee House is proud to announce an exciting new position as a Team member in our coffee shop, based in Longton. The store provides a lively, fun, yet busy but relaxed environment for local...

  • Kitchen Team Member

    3 weeks ago


    Longton, Stoke-on-Trent, United Kingdom Proactive Personnel Ltd Full time

    Job Overview:We are seeking a skilled and enthusiastic Kitchen Assistant to join our team at Proactive Personnel Ltd. As a Kitchen Assistant, you will play a vital role in supporting our culinary team in providing exceptional dining experiences for our customers.Key Responsibilities:Assist the main chef with food preparation, cooking, and presentation.Ensure...


  • Longton, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    Providing line management to Promoting Independence Workers - Providing care and review of patients on the discharge to assess pathway - Line manage a team of Promoting Independence Workes (PIW), to deliver a timely high standard and qualitative service to individual’s within their own homes including managing an off duty rota for PIW's - Be proactive in...


  • Longton, Stoke-on-Trent, United Kingdom ao Full time

    Job Summary:AO is seeking a highly skilled and experienced Night Shift Team Leader to join our team. As a Night Shift Team Leader, you will play a critical role in ensuring the seamless operation of our night shift.Key Responsibilities:Assist with the night's loading operation to ensure efficient and safe processing of goods.Support the Night Shift...


  • Longton, Stoke-on-Trent, United Kingdom ao Full time

    Job Summary:AO is seeking a highly skilled and experienced Night Shift Team Leader to join our team. As a Night Shift Team Leader, you will play a critical role in ensuring the seamless operation of our night shift.Key Responsibilities:Assist with the night's loading operation to ensure efficient and safe processing of goods.Support the Night Shift...


  • Longton, United Kingdom Octane Recruitment Full time

    Used Vehicle Preparation Manager Job DescriptionWe are seeking an experienced Used Vehicle Preparation Manager to join our team at Octane Recruitment. As a Used Vehicle Preparation Manager, you will be responsible for overseeing the preparation of used vehicles for sale, ensuring all work is completed to the highest standards and within budget and time...


  • Longton, United Kingdom Octane Recruitment Full time

    Used Vehicle Preparation Manager Job DescriptionWe are seeking an experienced Used Vehicle Preparation Manager to join our team at Octane Recruitment. As a Used Vehicle Preparation Manager, you will be responsible for overseeing the preparation of used vehicles for sale, ensuring all work is completed to the highest standards and within budget and time...


  • Longton, United Kingdom Octane Recruitment Full time

    Used Vehicle Preparation Manager - Stoke on Trent Salary - Up to £38,000 Basic + bonus Days - Monday - Friday, 9am - 6pm Ref - OC18706 We have a new job vacancy available for a Used Vehicle Preparation Manager in Stoke on trent. This role suits a Used Vehicle Preparation Manager, with a background as a Bodyshop manager or Master technician, looking for...


  • Longton, United Kingdom CV-Library Full time

    Used Vehicle Preparation Manager - Stoke on Trent Salary - Up to £38,000 Basic + bonus Days - Monday - Friday, 9am - 6pm Ref - OC18706 We have a new job vacancy available for a Used Vehicle Preparation Manager in Stoke on trent. This role suits a Used Vehicle Preparation Manager, with a background as a Bodyshop manager or Master technician, looking...


  • Longton, United Kingdom Octane Recruitment Full time

    Used Vehicle Preparation Manager - Stoke on TrentSalary - Up to £38,000 Basic + bonusDays - Monday - Friday, 9am - 6pmRef - OC18706We have a new job vacancy available for a Used Vehicle Preparation Manager in Stoke on trent. This role suits a Used Vehicle Preparation Manager, with a background as a Bodyshop manager or Master technician, looking for a long...


  • Longton, United Kingdom Octane Recruitment Full time

    Sales Administrator Job DescriptionWe are seeking an experienced Sales Administrator to join our team at Octane Recruitment. As a Sales Administrator, you will play a crucial role in maintaining stock records, invoicing cars, and liaising with sales and service teams.Key Responsibilities:Maintain accurate and up-to-date stock records on the Kerridge...

  • Sales Administrator

    2 days ago


    Longton, United Kingdom Octane Recruitment Full time

    Sales Administrator Job DescriptionWe are seeking an experienced Sales Administrator to join our team at Octane Recruitment. As a Sales Administrator, you will play a crucial role in maintaining stock records, invoicing cars, and liaising with sales and service teams.Key Responsibilities:Maintain accurate and up-to-date stock records on the Kerridge...


  • Longton, United Kingdom KPI Recruiting Full time

    Job Title: Stock ControllerWe are seeking a highly organized and detail-oriented Stock Controller to join our team at KPI Recruiting. As a Stock Controller, you will be responsible for the receipt and processing of customer orders, updating stock inventory within our warehouse management system, and providing excellent customer service.Key...