ServiceNow Consultant

2 weeks ago


United Kingdom Lumina Tech Group Full time

Role: ServiceNow Consultant (Lead to Cash)

Location: UK (remote)


Role Overview:

We are seeking a skilled ServiceNow Consultant/Architect to join our customer on a permanent basis to support and optimize the Lead-to-Cash (L2C) processes within the ServiceNow platform.


Required Qualifications:

Proven experience as a ServiceNow Consultant with a focus on Lead-to-Cash process optimization.

Strong hands-on expertise with relevant ServiceNow modules, such as:

  • Customer Service Management (CSM)
  • IT Business Management (ITBM)
  • ServiceNow Financial Operations (if applicable)

Experience integrating ServiceNow with external systems (e.g., Salesforce, SAP, Oracle, or other CRMs/ERPs).

Proficiency in ServiceNow development tools:

  • Business rules, client scripts, UI policies, workflows, and integrations.

Strong understanding of the end-to-end Lead-to-Cash lifecycle, including lead generation, opportunity management, order management, billing, and revenue recognition.


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