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Registered Manager Domiciliary Care

3 months ago

Norwich, United Kingdom RT Occupational Health Full time
Registered Manager
The Registered Manager will be responsible for managing and leading a domiciliary care agency, ensuring the delivery of high-quality care services to clients in their own homes. The role involves overseeing the daily operations of the agency, managing staff, ensuring compliance with regulatory requirements, and maintaining high standards of care.
Main Duties:
Leadership and Management:
* Provide strong leadership to the care team, fostering a positive and supportive work environment.
* Recruit, train, and manage care staff, ensuring they have the necessary skills and knowledge to deliver high-quality care.
* Conduct regular performance reviews and provide ongoing support and development opportunities for staff.
Operational Management:
* Oversee the day-to-day operations of the domiciliary care agency, ensuring efficient and effective service delivery.
* Develop and implement policies and procedures to ensure the smooth running of the service.
* Manage rotas and allocate staff to meet the needs of clients.
Compliance and Quality Assurance:
* Ensure the service operates in compliance with all relevant legislation, regulations, and standards, including the Care Quality Commission (CQC) requirements.
* Conduct regular audits and inspections to monitor the quality of care and identify areas for improvement.
* Handle complaints and incidents, ensuring they are investigated and resolved in a timely manner.
Must hold a Level 5 in Leadership and Management