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General Manager

2 months ago

Plymouth, United Kingdom ESS Full time
General Manager - Plymouth

General Manager RM Bickleigh Plymouth
  • 37834 per annum
  • 40 Hours per week
  • 5 days over 7
Other Responsibilities will include:
  • Overseeing the soft FM service delivery including the provision of hospitality, catering and cleaning services
  • Communicate regularly with client (as agreed)
  • Complete action plans following client satisfaction surveys
  • Promote the unit and act as an ESS Advocate at all time
  • Ensure all client hospitality is delivered to the correct standard and look to identify opportunities to improve and increase the service where possible
  • Analyse, monitor, and manage GP whilst ensuring cost and sales records are accurately inputted and maintained
  • Ensure all customer requirements are communicated to all departments in advance to ensure effective planning
  • Complete/adjust labour schedule in line with sales
  • Analyse and effectively manage all in unit costs
  • Ensure budgets are understood and achieved ensure all costs are managed effectively within budget
Our Ideal General Manager will:
  • have knowledge of working in a management role within the soft FM service industry
  • Proven experience in hospitality and events
  • You will have the ability to display a real passion for food and customer service and be financially and commercially astute.
  • Good Communication skills - both written and verbal.
  • Good computer skills
  • Interpersonal, administrative, and organisational skills
  • A 'Can do' attitude
  • Eye for detail
  • Excellent leadership skills

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
  • Free meals
  • Subsidised gym membership
  • Exclusive travel discounts with TUI, Expedia, and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com BU

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength