Sales Support

3 weeks ago

Chesterfield, United Kingdom Evac Group Full time

Evac has been a pioneer in sustainable technologies and solutions for decades. Cathelco is part of Evac Group. Today we are the worlds leading provider of integrated Evac water waste and wastewater technologies Cathelco corrosion protection and marine growth prevention and HEM freshwater systems.

Our technologies address the increasing need for innovative solutions driven by the megatrends of climate change circularity and increasingly scarce freshwater resources. We contribute to a better environment and cleaner seas by helping our customers eliminate waste conserve water mitigate emissions and lengthen the lifecycle of their vessels or buildings. Together with our 500 colleagues in 14 countries we strive for a future with no waste.

Purpose of the Role:

You will focus on increasing Cathelcos market share turnover and profitability. Success in this role will involve producing accurate commercially aware quotations promptly ensuring strong relationships with our customers agents and distributors. You will play a key role in identifying growth opportunities maximising customer interactions and supporting an outstanding customer journey. A solid sales background with a growthoriented mindset and a drive to exceed sales targets is essential.

Key Responsibilities:

  • Quotations & Pricing: Generate timely accurate quotations for high volumes of products from our extensive portfolio setting prices based on customer history and market conditions.
  • Sales Conversion: Negotiate effectively to convert quotes into orders process orders when necessary and provide technical customized solutions based on customer requirements.
  • Customer Responsiveness: Maintain a target turnaround for quotations within 24 hours 48 hours max.
  • Workload Priorities: Achieve quote volumes target hit rates and boost upsell and crosssell opportunities.
  • Data Integrity: Ensure accuracy in data entry (SAP and CRM) for seamless internal operations and optimal customer service.
  • Customer Experience: Foster positive interactions upholding Cathelcos reputation and customer satisfaction.
  • Collaboration: Work closely with Business Development Managers share leads and ensure aligned strategies across teams.
  • Product Knowledge & Compliance: Maintain strong knowledge of Cathelcos offerings legal and sanctions compliance and adhere to the authorisations matrix for order accuracy and efficiency.

Qualifications and Skills:

  • Sales Experience: Minimum of 3 years in sales of engineering products preferably in a fastpaced industry.
  • Customer Engagement: Proven experience managing agents distributors or direct customer accounts.
  • Sales Aptitude: Strong communication and negotiation skills with a proactive solutionoriented approach to customer needs.
  • SelfMotivation & Initiative: Energetic and inquisitive with a natural drive for growth and a desire to exceed expectations.
  • Collaboration & Communication: Comfortable discussing project details over the phone negotiating orders and seeking guidance when necessary.
  • Product & Service Advocacy: Ability to convey key features and benefits of Cathelcos products and services effectively.
  • Technical Skills: Proficiency in Microsoft Office suite; familiarity with SAP and CRM databases is advantageous.

Why Cathelco
This is a great opportunity to make a significant impact within a dynamic customercentric team. If youre ready to take ownership of a vital role that will allow you to contribute to the growth of an established engineering brand wed love to hear from you.

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