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Graduate/Junior Support Analyst

2 months ago

Scotland, United Kingdom Meraki Talent Ltd Full time

Graduate/Junior Support Analyst (Legal Tech)

Excellent Salary

Permanent

Glasgow or Edinburgh

Posted Date 21/08/24

CVs ASAP

Start date Aug - Nov 24


Meraki Talent's global and market leading Legal clients are hiring for a Support Analyst. This is an exciting opportunity for someone who is looking to kickstart their career in IT and play a crucial part in a global Law firm. The company invests heavily in new technology and embraces innovation and change as a source of competitive advantage.


They are looking for someone who is motivated by technology with career progression at the forefront of their mind. They are open to someone who is a law graduate who is passionate about technology or someone who currently has experience in a legal tech position.



Responsibilities of the Graduate/Junior Support Analyst (Legal Tech)


  • Assisting users to resolve queries and escalating any issues to other teams if required
  • Becoming a true expert with house systems such as HighQ, AI Platforms and Litera transact
  • Help with the process of upskilling both internal and external clients to ensure great user experience
  • Provide admin support for product managers and admitting regular user and project archiving



Background of the Graduate/Junior Support Analyst (Legal Tech)


  • Open to a law graduate who is interested in a technology based career in the Legal space
  • Motivated by all thing’s tech with a keen desire to learn and upskill
  • Knowledge of legal technology would be a bonus but not essential
  • Desire to work in an environment that provides regular feedback to help further career development
  • Excellent interpersonal skills that allow you to collaborate with both internal & external clients



Rory wants: Support Analyst, HighQ, Litera, Legal, Technology Support



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