Customer Service Executive

3 weeks ago


Malmesbury, United Kingdom Siamo Recruitment a division of Siamo Group Full time
We here at Siamo Recruitment are working with a leading SME, thriving within the energy industry looking to onboard a passionate and developing Customer Service Executive. 
With a growing customer base our client is looking for a hard working an personable talent to thrive within a small business, understanding their customer needs and delivering exceptional Customer Service through the phone and email to their customers. 
This opportunity offer progression, growth and the ability to work with an employer striving to succeed. 
Based within the heart of Malmesbury, Wiltshire. This opportunity is one not be missed. 
What are the perks attached the role? 
Reduced working week offering an early finish Friday 
25 days annual leave + bank holidays 
Working within a driven and prospering SME
Career progression and mentorship available
This Customer Service Executive role has the below responsibilities: 
Providing support to customers through calls and emails 
Managing selected customers accounts providing them with support
Logging all customer updates via CRM
Working with suppliers to meet customer needs
Formulating data reports 
Developing strong relationships with customers, suppliers and partners 
Supporting the head of operations with adhoc duties 
This Customer Service Executive role requires the below exposure and skillsets: 
Previous exposure within Customer Service is essential 
Previous exposure working in a B2C or B2B Environment 
Previous experience logging customer data on a CRM 
Microsoft Office proficient including Microsoft Excel 
Passionate towards Customer Service 
Natural relationship builder 
FULL UK Driving License

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