Operations Director

3 weeks ago

gillingham, United Kingdom Talon Manufacturing Full time

At Talon Manufacturing , we’re proud to be the UK’s market leader in plumbing fixings and finishings – part of the Genuit Group and backed by a passionate team who make, pack, and deliver high-quality products right here in the UK. As Operations Director, you’ll take full ownership of our operational performance – leading a dedicated team across production, warehousing, logistics, and customer service. You’ll drive continuous improvement, efficiency, and innovation to ensure Talon continues to deliver on our promise: quality products, delivered on time, every time. This is a hands-on leadership role where your influence will be felt across every part of the business. You’ll bring Talon’s values to life – fostering a culture of collaboration, accountability, and excellence. What you'll do; Lead with safety and quality: Champion a health & safety first culture, embedding 6S practices and ensuring compliance across all operations. Deliver customer excellence: Drive OTIF performance and embed a customer-first mindset throughout the business. Optimise production: Streamline high-volume manufacturing operations, enhance planning processes, and deliver measurable performance improvements. Implement change: Support the rollout of our new ERP system, ensuring seamless integration and long-term benefits. Strengthen supply chains: Collaborate with key partners to improve efficiency, resilience, and service. Drive continuous improvement: Lead lean manufacturing initiatives, identify automation opportunities, and elevate sustainability performance. Develop our people: Build and mentor a high-performing, empowered operations team, ready to meet the demands of growth. Engage stakeholders: Work closely with internal teams, customers, and suppliers to maintain strong, productive relationships. About you; You’ll be an experienced operational leader with a proven record of driving excellence in a high-volume, multi-SKU manufacturing environment. You'll bring a balance of strategic focus and practical execution, with strong emotional intelligence and the ability to motivate teams. You’ll have: A background in operations management, engineering, or a related field (or equivalent experience). Proven experience leading lean manufacturing and continuous improvement initiatives. A collaborative, hands-on leadership style and strong communication skills. The drive to challenge the status quo and the courage to lead change. Knowledge of injection moulding (desirable, not essential). We can offer you: A single-site operation with a close-knit, empowered team. The freedom to innovate and put new ideas into action. A culture that values delivery, creativity, and collaboration. Real scope to shape the future of a growing, market-leading manufacturer. A competitive salary within the current market 25 days of Annual Leave A company car An annual bonus based on performance

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