Technical Consultant

Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow that team further by hiring a Technical Consultant who specialises in Microsoft Cloud Security. In this role you will be responsible for the design and execution of technical deliverables for customer projects. This includes providing them with competent technical guidance with a strong focus on Microsoft Defender XDR, Entra ID Security and associated Microsoft security and compliance tools. What will you be doing? Leading the design and implementation of related solutions for our customers. Assisting scoping and design workshops to understand customer challenges and propose solutions that meet their requirements. Writing pre and post-delivery documents including statements of works. Working closely with our project management team, ensuring projectmilestones and deadlines are met. Diagnosing and fixing technical challenges for our customers. Why should you apply? At Phoenix, our philosophy is simple we aim to be the UKs leading IT solution and managed service provider and that means we recognise that its our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read What are we looking for? The right person for this role will have significant experience in this sector and will have a deep understanding of Microsoft cloud security tools. Key Skills & Experience: Experience as a Senior Support Engineer or as a Technical Consultant or internal technical specialist. Microsoft Purview (DLP / Sensitivity Labels / Data Life Cycle Management / Data Governance strategy) Proven experience with design and implementation of related technology solutions. Entra ID Identity and Access Management (Hybrid Identities). Entra ID Security (Conditional Access, PIM, IDP, RBAC, M365 CIS/NCSC Best practices) Microsoft Defender (for; Endpoint, Office 365, Identity, Cloud Apps, Cloud) Proven experience working in a project focused role. Proven experience troubleshooting and resolving technical challenges. Excellent technical writing skills Strong decision-making Strong relationship-building Microsoft Certifications: Microsoft Certified: Azure Security Administrator Associate AZ-500 Microsoft Certified: Identity and Access Administrator Associate -SC-300 Microsoft Certified: Security Operations Analyst Associate -SC-200 Microsoft Certified: Microsoft 365 Security Administrator Associate MS-500 Microsoft Certified: Information Protection and Compliance Administrator Associate - SC-400 Microsoft Certified: Azure Administrator Expert AZ-105 (Desirable) Microsoft Certified: Azure Architect Expert AZ-305 (Desirable) Microsoft Certified: Administrator Expert MS-102 (Desirable) Practical stuff Where is the role based?Primary location is our HQ in Pocklington, but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. Have you made it this far? If youre still reading, we think theres a strong chance you might be our kind of person.Heres the thing, though research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you dont check every box above, we want to encourage you to introduce yourself.We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be. JBRP1_UKTJ