Head of Operations amp People in Oxford

1 week ago

Oxford, United Kingdom Love Recruitment Full time

Head of Operations & People in Oxford The Project PT

per annum (full and part time employment available FT 35 hours per week and PT 20 hours per week and pro rata salary)

Competitive benefits and bonus also on offer with this exciting new role

About The Project PT

The Project PT is more than just a fitness business; its a communitydriven movement dedicated to promoting health wellbeing and positive lifestyle changes. Our mission goes beyond physical fitness to encompass mental wellbeing empowerment and support for individuals at every stage of their fitness journey.

The Project PT is on a mission to create change in the fitness industry with our core values in mind of Kindness Inclusivity Community and Impact. We are looking for people who are hungry for this change to build a different business model.

Our Core Values:

At The Project PT our core values emerged authentically from within our team. After several years of operation we asked our team members to identify the words that they felt best represented our values. Everyone completed an anonymous form and the stand out words were Kindness Inclusivity Community and Impact. These values reflect the essence of who we are and guide everything we do.

Kindness: We prioritise compassion and empathy in all our interactions whilst understanding the complexity of being kind.

Inclusivity: We strive to create a welcoming and diverse environment for everyone; young people team members and our members.

Community: We believe in the power of coming together and supporting one another.

Impact: We are committed to making a meaningful difference in the lives of others.

Note from the owners

Myself and Alexa started The Project PT out of a desire to support the 85% of people not using a gym the 70% of people who didnt enjoy PE at school the million children NEET in the UK and work alongside people who wished to make a true impact. We want The Project PT to be a leader in the industry not just for our customers but for the people we work alongside. Our version of success is measured by the impact we can have not the figures on our P&L. If our core values resonate with you please apply.

Role Overview

We are seeking a dynamic and experienced Head of Operations and People to join our team in Oxford. This pivotal role will involve overseeing the daytoday operations of The Project PT ensuring smooth and efficient business processes and directly supporting the owners in achieving strategic objectives. The ideal candidate will be a proactive leader with a strong operational background excellent organisational skills a passion for fostering a positive and productive work environment and a desire to create change in the fitness industry.

Key Responsibilities

  • Operational Management: Oversee daily operations in our gyms holiday camps and social impact to ensure the business runs efficiently and effectively.
  • Team Leadership: Manage and support a team of managers and coaches fostering a work culture that incorporates kindness inclusivity community and impact.
  • Strategic Planning: Collaborate with the owners to develop and implement operational strategies aligned with the companys mission and goals.
  • Customer Experience: Ensure a consistently high level of customer service and satisfaction addressing client feedback and implementing improvements as needed.
  • Financial Oversight: Monitor and manage budgets expenses and financial performance providing regular reports to the owners.
  • Process Improvement: Identify opportunities for process enhancements and operational efficiencies implementing best practices across all areas of the business.
  • Compliance and Safety: Ensure compliance with all relevant health and safety regulations maintaining a safe and welcoming environment for both staff and clients.
  • Project Management: Lead and manage special projects initiatives and events that support the companys growth and community engagement.

Qualifications

  • Experience: Minimum of 5 years in an operational management role you could be coming from a background in the fitness health or wellness industries but we would also welcome applications from a range of sectors including hospitality and lifestyle
  • Leadership Skills: Proven ability to lead motivate and develop a team with strong interpersonal and communication skills.
  • Organisational Skills: Exceptional organisational and multitasking abilities with a keen eye for detail.
  • Financial Acumen: Solid understanding of financial management budgeting and reporting.
  • ProblemSolving: Strong problemsolving skills with the ability to think strategically with initiative and make sound decisions.
  • Customer Focus: Dedication to providing excellent customer service and enhancing the client experience.
  • Passion for Health and Fitness: A genuine interest in health fitness and wellbeing aligning with The Project PTs mission and core values.
  • Flexibility : This role can require shift work and studio cover and getting stuck in where required to

Benefits

  • Competitive salary between per annum.
  • 20% Bonus based on EBITDA.
  • Opportunity to work in a vibrant and supportive communityfocused environment.
  • Project PT Employee Benefits Package (including FREE holiday camps for staff)
  • Professional development and growth opportunities.
  • Contribution to a meaningful mission promoting health and wellbeing.

The Project PT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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