Customer Service Administrator

4 weeks ago


Nationwide, United Kingdom Hales Group Full time
We are looking for a Customer Service Administrator to join a friendly family run business in Hertford that specialise in plumbing, drainage & heating services.
 
Title: Customer Service Administrator
Location: Hertford
Salary: £25k per annum (reviewed after 6 months of service)
Schedule: 5 shifts per week (one weekend day required)
 
Benefits:
Overtime available
20 days annual Leave
Christmas Shutdown
Full training provided. Customer Service Administrator Responsibilities:
Delivering prices & quotes to customers.
Being the first point of contact for customer inquiries.
Data entry of customer information.
Taking payments from customers over the phone.
Ordering materials. Customer Service Administrator Requirements:
Excellent customer service and communications skills (essential)
Ability to work 9hr shifts with start times between 8am to 11am (essential)
Ability to work in a fast-paced environment. (essential)
Previous experience within a customer service role or similar position (essential)

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