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Customer Account Manager
3 months ago
Predominantly home based but with travel to see clients in Alvechurch, Cannock & Smethwick on occasions.
Full time - Permanent
Due to ongoing growth our client who is one of the UK’s leading independent logistics and fleet services companies is looking to recruit a Customer Account Manager.
We are looking for a proactive customer lead across the business function ensuring the delivery of best-in-class customer service and customer satisfaction, to enable easy of transaction for the clients and the ongoing development of the brand as a leading supplier of Fleet vehicle solutions.
The Account Manager will be responsible for client activity across group operations to deliver and support customer requirements.
The role is a hybrid role mainly home based but your home location must be in easy commuting distance of the West Midlands as you will on occasison be required attendance at a designated locations.
Requirements
* Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
* Experience in the automotive sector is an advantage but fully product training will be given to the right candidate.
* Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
* Solid experience with MS Office (particularly MS Excel).
* Experience delivering client-focused solutions to customer needs.
* Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
* Excellent listening, negotiation and presentation abilities.
* Strong verbal and written communication skills.
* Full UK driving Licence.
Benefits
* A competitive industry salary.
* Access to company pension.
* 23 days per year plus statutory bank holidays.
* Additional leave based on service length up to max of 25 days per annum after 3 years’ service.
* Opportunity to earn 2 extra bonus attendance holidays.
* Group development opportunities
