Assistant Store Manager

2 days ago

Greater London, United Kingdom Elite Associates Full time

We are looking for an enthusiastic and proactive Assistant Store Manager to join the team at a new boutique opening. This is an exciting opportunity for someone who is passionate about retail, has strong leadership skills, and thrives in a collaborative, fast-paced environment.

The ideal candidate will be integral to the boutique’s success, supporting the Store Manager in driving sales, delivering exceptional customer experiences, and maintaining high operational standards.



About the Company:


The company is known for its timeless, elevated designs that blend simplicity and sophistication. Focused on creating high-quality, versatile pieces, the brand is deeply committed to sustainability and craftsmanship. With an ethos that celebrates understated elegance and an appreciation for the finer details, the company has built a loyal customer base and a strong reputation in the fashion world. This boutique will be a reflection of the brand’s values, offering a carefully curated shopping experience in a beautiful and welcoming space.



Key Responsibilities:


Support Store Leadership :

  • Partner with the Store Manager to oversee daily operations and ensure the boutique runs efficiently and smoothly.
  • Step into a leadership role when the Store Manager is absent, providing guidance and support to the team.
  • Assist in training, mentoring, and motivating staff to meet performance goals and deliver excellent customer service.

Customer Experience :

  • Ensure every customer receives a warm and personalized shopping experience.
  • Actively address customer needs and resolve any issues to ensure satisfaction and loyalty.
  • Uphold the boutique’s brand values and mission in all customer interactions.

Operational Excellence :

  • Support in managing inventory, stock replenishment, and visual merchandising to maintain the boutique’s high standards.
  • Monitor store performance metrics, assist in meeting sales targets, and contribute to operational improvements.
  • Ensure adherence to company policies, procedures, and standards.

Team Collaboration :

  • Foster a positive and collaborative team environment that reflects the brand’s ethos.
  • Act as a role model for the team, demonstrating professionalism, enthusiasm, and a customer-first attitude.
  • Contribute ideas and feedback to improve store operations and customer experience.



Requirements:


  • Previous experience in a supervisory or assistant management role within retail, preferably in a premium environment.
  • A proven ability to deliver excellent customer service and create a welcoming atmosphere.
  • Strong organizational skills with the ability to manage multiple priorities and work under pressure.
  • A proactive and problem-solving mindset, with the ability to make decisions confidently.
  • Excellent communication and interpersonal skills to effectively lead and collaborate with the team.
  • Passion for fashion, retail, and aligning with a mission-driven brand ethos.



What We Offer:


  • The chance to be part of an exciting new boutique opening and contribute to its success.
  • A supportive and creative work environment that values collaboration and personal development.
  • Opportunities for growth and progression within the company.



If you’re ready to take on a leadership role and help create a welcoming and inspiring boutique experience, we’d love to hear from you

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