ServiceNow Architect

3 weeks ago

Nottingham, United Kingdom Qualient Technology Solutions UK Limited Full time

Responsibilities


  • Work with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape spanning numerous instances.
  • Service Portal design, often in support of custom applications
  • Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
  • Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation
  • Experienced in defining coding standards, leading upgrades , health scans
  • Prior experience in leading technical governance boards and solution reviews
  • Ability to design end to end solutions to customer requirements
  • Provide support of custom applications development and migration
  • Support Virtual Agent configuration and development
  • Experience in ServiceNow Mobile app development
  • Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules
  • Advanced knowledge of CSDM & CMDB
  • Knowledge of integration Hub and flow designer is a MUST.
  • Excellent knowledge of ServiceNow Best Practices, Custom apps , App Engine , PA.
  • Active CTA /CMA is mandatory

Requirements


  • 8+ years of relevant experience with ServiceNow required
  • At least 2 of the below required along with an Active CTA or CMA :
  • CIS – ITSM certification preferred
  • Certified Application Developer (ServiceNow) preferred
  • CIS – Risk and Compliance certification preferred
  • CIS – Human Resources certification preferred
  • CIS – Risk and Compliance certification preferred
  • CIS – CSM certification preferred
  • CIS – Security Incident Response certification preferred
  • CIS – Vulnerability Response certification preferred
  • Thorough understanding of ITIL frameworks and ITIL Foundations certification preferred.
  • Bachelor’s degree or equivalent combination of education and experience.
  • Excellent collaboration skills including analysis, brainstorming, communication, teamwork.
  • Self-starter and innovator and willingness to lead.

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