Desktop Support Engineer

3 weeks ago

Somerset, United Kingdom Es Field Delivery Uk Ltd Full time
We have an exciting opportunity for an experienced Desktop Support Engineer to provide our client, onsite day-to-day IT support based at their Yeovil site office. The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant.

This is a full-time, permanent position working 08:00 17:30 Monday to Thursday and 08:00 16:00 on Fridays.

Due to the nature of the client's work the successful candidate will need to be able to obtain SC Security Clearance. For this reason, we are only able to progress with applications from British nationals.

As a Desktop Support Engineer your role will involve:
  • Desktop / Laptop / VDI build, configuration and deployment to end users
  • Software installation / deployment
  • Smartphone deployment
  • Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls
  • Hardware installation / upgrade / break fix for desktop, laptop, and server
  • Smartphone support
  • Service Desk cover as required
  • Assisting with customer projects
What we're looking for:
  • Full UK driving license is essential to provide support across the large site and surrounding satellite sites
  • Microsoft Windows 7 and 10 Operating Systems Deployment, configuration and support
  • Microsoft Office 2010 onwards
  • Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role
  • Knowledge of Microsoft SCCM and OS / Application deployment
  • Good verbal communication: ability to communicate to all levels
  • Good written communication: concise and accurate call logging, documentation and email correspondence
  • Good time management / organisational skills
  • Work well as part of a team or independently
  • Driving licence essential to provide support across the large site and surrounding satellite sites
Desirable skills / qualifications:
  • Microsoft Windows 7/10 training and certification
  • Active Directory management
  • Understanding of SCCM
  • Understanding of Mobile Iron or similar mobile device management platforms
  • Understanding of McAfee EPO
This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.

As an FDS Employee you will benefit from:
  • Flexible benefits including, medical insurance and eyecare vouchers
  • Company pension scheme
  • Income protection after 6 months service
  • 23 days holiday raising to max 25
  • Option to purchase / sell additional holiday
  • Life insurance
  • Employee Assistance Programme
Apply now for consideration

By completing the application process you agree that ES Field Delivery UK LTD (FDS) may contact you in line with General Data Protection Regulation (GDPR) in connection with your application via the contact details you provided in relation to the vacancy you have applied for. Our Privacy Notice can be viewed on our website.

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