Remote Operations Director

4 weeks ago

london, United Kingdom ProjectTimber Full time

We’re looking for a Remote Operations Director (Virtual COO) to run process and accountability across our manufacturing, dispatch, and planning operations. You’ll manage through live data and dashboards , not meetings — ensuring production, logistics, and profit performance are tracked and corrected daily. This role suits a commercially focused operator who understands manufacturing flow, numbers, and people. Key Responsibilities Lead daily scrums, weekly sprints , and monthly performance reviews. Oversee dashboards tracking output, materials, deliveries, and gross margin . Manage corrective actions from customer service and logistics until closed. Align production and sales forecasts (12-month rolling plan). Ensure all data in Monday.com, DEAR, HubSpot, and Xero is clean and aligned. Report weekly to the CEO with profit performance and risk forecast . What You’ll Need Proven experience as an Operations Director / Head of Operations / Factory Manager . Strong command of data-driven management (Power BI / Monday.com / ERP). Experience with manufacturing, supply chain, or dispatch operations. Natural authority — able to enforce accountability across teams. Commercial focus: you care about profit, not paperwork . We’ll Know You’re Right If… You’ve run multi-site or remote manufacturing operations. You enjoy leading through KPIs and dashboards. You think in terms of systems and numbers , not opinions. You can see problems days before they happen. Compensation Remote, flexible hours 35–45 EUR/hour (or equivalent contract rate Performance-based bonus potential linked to profit accuracy and improvement. To Apply Answer these short questions: 1. What’s the hardest operational problem you’ve solved remotely? 2. How do you use data to hold people accountable? 3. Describe how you’d ensure daily scrums actually happen and are useful.

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