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Software Support Engineer
3 months ago
This is a hybrid-working role of 3 days per week onsite/2 days at home and you MUST be eligible for security clearance (SC).
What you'll be doing:
Analyse software products (COTS, Bespoke, Modified COTS) and derive software support strategies
Review software source documentation, interpret technical information and derive written recommendations on how best to support the software product through life via the production of system level software support case reports
Support stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design (software)
Provide software SME advice to the wider ILS community, and support mapping activity between the BAE software analysis outputs and other key ILS stakeholders and their support outputsEssential Skills:
A background in Software Engineering/Software Support
Excellent verbal and written communication skills
Excellent overall IT skills
The ability to analyse complex problems specifically related to software support, and identify the most critical support related issuesDesirable Skills:
Understanding of JSP 935, DefStan 00-055, IEC 61508, DLF SSE GP.2.11The salary is £55,000 to £57,500 plus an excellent benefits package