Customer Experience Supervisor, Playhouse Theatre, Northumberland Avenue

4 weeks ago


London WCN DE, United Kingdom Ambassador Theatre Group Full time

Customer Experience Supervisor at the Playhouse Theatre

ATG Entertainment is proud to stand at the forefront of the live entertainment industry.  

Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.  

Working at the Kit Kat Club at the Playhouse Theatre is a unique and vibrant experience, immersed in the rich history and cultural significance of this iconic venue. The atmosphere is infused with the echoes of legendary performances, from George Bernard Shaw's debut to live concerts by iconic bands like Pink Floyd and The Beatles. The recent refurbishment in November 2021 adds a modern touch, creating a dynamic environment for the current production of Cabaret. The intimate setting with a seating capacity of 592 fosters a close connection between performers and the audience. Employees get to contribute to the ongoing legacy of the Playhouse Theatre, playing a role in maintaining its charm and ensuring a memorable experience for visitors. The blend of historical resonance and contemporary energy makes working at the Kit Kat Club a truly special and rewarding endeavour in the heart of London's West End.

People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential.

Interested? Please click on the link to view our full Job Description

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. 

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk  and careers.atg.co.uk 

Salary: £14.21 per hourClosing Date: 2024-12-21

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