Information Technology Support Engineer
1 month ago
The purpose of your role will be to provide 1st line technical support to telephone requests, email requests and on-site requests from users.
Key tasks
- Advanced troubleshooting and escalations, working with senior staff on issues passed from first line support.
- On site installation support, working with senior IT staff on new installations and break fix to onsite equipment including networking, servers and cloud platforms.
- Incident Management, working with senior IT staff on critical incidents and outages.
- Troubleshooting hardware and software issues and escalating or remediating as required.
About You
- You should have 1 – 2 years’ experience working in IT in a first line role with the desire to move ahead.
The IT Support Engineer job is based in Braintree and is paying £25,000 to £27,000 according to your experience.The package includes full training and support from a friendly team as well as industry recognized qualifications. You must have a driving licence and own a car since occasional travel to other sites is required.
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Information Technology Support Engineer
1 month ago
Braintree, United Kingdom B3 Jobs Ltd Full timeThe purpose of your role will be to provide 1st line technical support to telephone requests, email requests and on-site requests from users.Interested in this role You can find all the relevant information in the description below.Key tasksAdvanced troubleshooting and escalations, working with senior staff on issues passed from first line support.On site...
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Information Technology Support Engineer
1 month ago
Braintree, United Kingdom b3 jobs ltd Full timeThe purpose of your role will be to provide 1st line technical support to telephone requests, email requests and on-site requests from users.Key tasksAdvanced troubleshooting and escalations, working with senior staff on issues passed from first line support.On site installation support, working with senior IT staff on new installations and break fix to...
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Information Technology Support Engineer
1 month ago
Braintree, Essex, United Kingdom b3 jobs ltd Full time €25,000 - €27,000The purpose of your role will be to provide 1st line technical support to telephone requests, email requests and on-site requests from users. Key tasks Advanced troubleshooting and escalations, working with senior staff on issues passed from first line support. On site installation support, working with senior IT staff on new installations and break fix...
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Information Technology Support Engineer
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Braintree, Essex, United Kingdom b3 jobs ltd Full time €25,000 - €27,000Job Description The purpose of your role will be to provide 1st line technical support to telephone requests, email requests and on-site requests from users. Key tasks Advanced troubleshooting and escalations, working with senior staff on issues passed from first line support. On site installation support, working with senior IT staff on new...
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Information Technology Support Engineer
1 month ago
Braintree, Essex, United Kingdom b3 jobs ltd Full time €25,000 - €27,000The purpose of your role will be to provide 1st line technical support to telephone requests, email requests and on-site requests from users. Key tasks Advanced troubleshooting and escalations, working with senior staff on issues passed from first line support. On site installation support, working with senior IT staff on new installations and break fix...
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