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Client Onboarding/Implementation Manager

3 months ago

London, United Kingdom Barings Full time


Job Description

Client Onboarding/Implementation Manager

London, UK

Barings is a global investment manager sourcing differentiated opportunities and building long-term portfolios across public and private fixed income, real estate, and specialist equity markets. With investment professionals based in North America, Europe and Asia Pacific, the firm, a subsidiary of MassMutual, aims to serve its clients, communities, and employees, and is committed to sustainable practices and responsible investment. Learn more at

Job Summary

Barings is seeking a professional to assist its global client onboarding function. This individual will have responsibility for the firm’s client implementation processes across the business, assuming end- to-end onboarding of new separately managed client accounts and fund onboardings. This person will be responsible for executing the day-to-day processes, liaising directly with clients and internal teams and will help drive enhancements to Barings implementation processes and systems. This position will sit in London.

Primary Responsibilities

  • Participate in the end-to-end implementation experience by facilitating post-sale client coverage
  • Coordinate internal operational teams and shared services (e.g. compliance, legal, investor services, etc.) to ensure a superior client experience
  • Coordinate contract negotiations and investment guideline decisions.
  • Working with Barings transfer agents to ensure all AML/KYC processes are followed and clients accounts opened on a timely basis.
  • Facilitate the process to prioritize client implementation activities
  • Develop enhancements to Barings’ implementation processes to improve efficiency.
  • An eventual understanding of the firm’s capabilities, products and services.

Qualifications

  • 5+ years of project management experience
  • Experience in client onboarding or a transitions implementation role a plus
  • Prior asset management and AML/KYC experience a plus
  • Effective communicator, both verbally and in writing
  • Ability to work with multiple teams, clients, and investment professionals
  • Experience using BPM and/or CRM software a plus
  • Outstanding interpersonal characteristics, reputation, and team orientation
  • Bachelor's Degree, preferably in Finance or related field