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Entertainment Events Operations Manager

2 months ago

Windsor, United Kingdom Legoland Full time

Entertainment Events Operations Manager - Windsor, Berkshire

Job Type: Guaranteed Hours

Location: LEGOLAND Windsor Resort, Windsor, SL4 4AY

Hours: 37.5 hours per week, across a 7-day rota (any 5 days out of 7)

Contract Type: Permanent, salaried

Here at the LEGOLAND Windsor Resort our 2024 season is in full swing, and we are recruiting for an Entertainment Events Operations Manager to join the team

The Event Operations Manager will plan and deliver our most exciting event experiences across the LEGOLAND Windsor operational calendar including, but not limited to, February Half Term, Brick or Treat (Halloween) & Christmas at LEGOLAND.

Successful candidates must have great attention to detail, hold the ability to plan and organise event assets & props and have superior standards of communication as you will be the key liaison between the Entertainment Team and both the wider resort and external contractors.

You will be confident in your delivery of drafting and implementing set up & pack down rotas for the wider Entertainment Management Team, which will include de-rigging of all venues, ensuring all equipment is appropriately serviced and stored in preparation for the following season. The Event Operations Manager should be comfortable with budgeting finances, negotiating with suppliers where necessary and presenting back your financial data via a comprehensive budget tracker.

This role is a hands-on events position so you must be comfortable working outside in all weathers, be mindful of Health & Safety best practice within an event setting (for example heavy lifting, tethering of temporary installations such as fences or marquees) and have an awareness of undertaking risk assessments, though additional training can be provided by our in house Health & Safety team.

The Event Operations Manager forms part of the Resort Entertainment Team so you will also undertake the role of Entertainment Duty Manager, overseeing the full Entertainment offering and ensuring it is of the highest standard.

Qualifications & Experience

  • Previous experience organising and implementing high volume events is essential
  • Experience working within an Entertainment function in a theme park setting is desired
  • A proactive approach to planning, prioritising and communication
  • You should be a confident communicator, both with internal colleagues and external contractors
  • An awareness of the LEGO brand and passion for elevating our existing experiences with innovative and creative ideas

Benefits

  • 40% discount off LEGO sets and products on the online LEGO Store
  • Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
  • 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you're using your Magic Pass to visit)
  • Staff discount codes for Merlin Annual Passes to gift to loved ones
  • Private pension scheme
  • Life assurance scheme
  • Employee assistance programme
  • Access to Perks at Work which 30,000+ national & local employee discounts
  • Free staff parking
  • Ongoing training & development

About the LEGOLAND Windsor Resort

We are looking for an Entertainment Events Operations Manager to join our AWESOME team at the UK's favourite children's theme park; the LEGOLAND Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

About Merlin

A job with Merlin isn't like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don't trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests' experiences are the best they can be.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.