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Solutions Consultant

3 months ago


Birmingham, United Kingdom Hays Technology Full time
The Solutions Consultant is a catalyst for driving the companies' innovation and growth through cutting-edge technology solutions. This dynamic role takes charge of a critical segment of our solutions portfolio ("Employee Experience," "Client Experience," "Process Excellence," and "Data Driven.") As the go-to expert and passionate advocate, the Solution Consultant(s) champion their assigned solutions, ensuring they deliver transformative value.
Main Duties and Responsibilities:
Play an active part in the development and execution of the legal technology strategy, in accordance with the vision.
Participate and present at industry events and forums and showcase the firm's achievements and initiatives in legal technology
Optimise the performance and functionality of a defined part of the solutions portfolio ("Employee Experience", "Client Experience", "Process Excellence", "Data Driven Firm")
Drive adoption of solutions within a defined part of the solution portfolio and establish root causes for any poor solution uptake.Internally developed solutions
Facilitate the agreed maintenance and support strategy for home-grown solutions within a defined part of the solution portfolio (this may mean supporting self-developed solutions).Externally developed solutions
Maintain and enhance relationships with external technology vendors and service providers.
Support the negotiation and management of contracts, service level agreements and performance indicators for vendors.Deployment of New Solutions into the CoLab Solutions Portfolio
Lead the design, development and implementation of holistic innovative technology solutions that address the current and future needs and challenges of the firm and its clients.
Development involves the usage of low-code / no-code technology.Proactively manage relationships with internal and external stakeholders, to ensure the successful delivery and adoption of these solutions
Key Skills and Experience:
4 years of experience in legal technology, innovation or digital transformation, preferably in a law firm, legal technology provider or technology consulting practice.
A bachelor's degree or higher in law, computer science, information systems, or a related field.
A proven track record of driving and managing successful technology projects and initiatives, from ideation to implementation and evaluation.
A deep and specialized knowledge of a specific area of the legal technology landscape, such as document automation, contract lifecycle management or artificial intelligence, as well as the best practices and standards in the industry.
A high level of proficiency and experience in using and leveraging the Microsoft PowerPlatform, as well as other relevant technologies, such as document automation, contract lifecycle management, artificial intelligence, e-discovery, knowledge management and data analytics.Highly collaborative and adaptable, with the ability to work effectively with various stakeholders across different functions, levels and locations.
Benefits
Agile working offers people more freedom and flexibility in where, when, and how they work. As technology advances and our workforce becomes more diverse - and with clients often working to a 24/7 rhythm - having extra flexibility is key to helping us balance work and other commitments sensibly and productively.By supporting people to choose where and when they get their work done, we help them to make a full and fair contribution to their team - while maintaining that all important work-life balance.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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