Customer Support Administrator

3 weeks ago


Broughton Cambridgeshire, United Kingdom Department of Recruitment Full time
We are looking to recruit an Administrator on behalf of our client within the automotive industry. This role is to oversee a growing portfolio of customer accounts ensuring these are administered and managed effectively.
Candidates will posess the following skills and experience:
* Ensure all data input of vehicle documents is completed with accuracy and within agreed time scales.
* Efficient and accurate filing of vehicle documents.
* Responsible for booking in units at multiple Vehicle solutions locations.
* Responsible for using multiple external databases and systems.
* Be the point of contact for customers and develop and maintain excellent relationships with vendors.
* Experience within a customer facing role with the ability to resolve customer queries and complaints.
* Excellent customer service skills
* Strong administration skills
* Excellent interpersonal and communication skills both verbal and written.
This is a full time role working 40 hours a week on a Mon-Fri basis.
Permanent position.
Full CV will be required

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