People and Development Manager

4 weeks ago

Ware, United Kingdom Exclusive Collection Full time
Job Introduction

In a Nutshell

In a Nutshell

A fantastic and rare opportunity has arisen for an experienced People and Development Manager . Previous experience within the Hotel/Hospitality industry is essential.

The P&D Manager will manage the day to day running of the department, maintaining positive working relationships and providing a constantly high standard of advice and administrative support to enable the smooth operation of the hotel and HR department. 

This is a truly hands-on generalist role where you will manage all elements of the HR function on-site, from Learning and Development, to Recruitment, to Disciplinary and Grievance procedures etc. 

** This role requires a HR presence on-site, so will require you to work from the hotel **

Role Responsibility

Lots to do, but lots of fun 

This is a true generalist role, but below are some of the core duties and responsibilities.

Administration:

  • Preparing offer and on boarding paperwork.
  • Maintaining accurate employee files.
  • Obtain references for new starters.
  • Respond to reference requests.
  • Book meeting rooms and appointments.
  • Process starters and leavers in payroll system (Snowdrop).

Recruitment:  

  • Conduct phone/ virtual/ face to face screenings and interviews 
  • Arrange and host Assessment Centres.
  • To raise authority to recruit requests.
  • To ensure a clean and detailed recruitment database.
  • Ensure all candidates have a smooth recruitment journey
  • Be involved in Graduate, Chefs\' Academy and Academy of Hospitality recruitment 

Training & Development:

  • To run compliance reports for online training, to follow up where needed.
  • To send log in information to new team members.
  • Book employees on relevant courses when needed.

Other:

  • Carry out disciplinary and grievance meetings.
  • Ensure accurate and up to date departmental systems.
  • Allocate team members to systems and re-set passwords when needed.
  • Take part in various projects happening around the property and group HR team.
  • Maintain high levels of employee engagement and satisfaction.
  • Manage the staff accommodation block ensuring that rooms are maintained to a high standard and
The Ideal Candidate

Are you right for us?

Our successful People and Development Manager will have …

  • Previous experience at an HR Advisory/ Assistant Manager/ Manager level 
  • Previous experience in a hotel environment will be essential
  • CIPD qualified or part qualified (or equivalent)
  • Good understanding of UK employment law and evidence of recent legislation.
  • Confident with using all Social Media platforms such as LinkedIn, Twitter, Facebook and Beekeeper and actively post to them.
  • Must be competent in the use of Word, Excel, PowerPoint with exceptional organisational and administration skills.
  • Preferably experience of using HR software(s).
  • Working knowledge of Tribepad or other application tracking system software.
  • Excellent personal presentation and communications skills.
  • Ability to travel between hotels for attendance at group meetings and events when required.
Package Description

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

  • Competitive salary, benefits and we pay above the Real Living Wage.
  • 29 days holiday (increasing with length of service)
  • 50% Discount on food and beverage across all Exclusive properties
  • Really big discounts of room nights across all Exclusive properties
  • PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
  • Meals on duty provided for free
  • Recognition and rewards scheme
  • Access to our learning platform including great training and development programs.
  • Free gym access + where available dedicated classes.
  • B Corp accredited and commitment to improving our People, Product and Planet.
  • Free downloads to newspapers, magazines and books
  • Cycle to work scheme
About the Company Are we right for you?
  • We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
  • We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
  • We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
  • We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
  • You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

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