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Infrastructure Engineer
4 months ago
An Infrastructure Project Engineer works in partnership with internal and external customers to successfully deliver Projects.
Project Engineers form part of the Technology division whose mission is to support and enhance our customers’ infrastructures so that they can meet their business objectives. They work closely with internal divisions to ensure that Projects are delivered according to expected scope, delivered within time constraints and budget, and successfully supported thereafter.
Engineers will assist the Sales division in providing strategic guidance to customers in respect of current and future technology and infrastructure requirements.
Duties and ResponsibilitiesnDeliver technical projects according to project deliverables as outlined by Senior Consultant and Sales divisionnBe responsible for post-project handover, progress project updates and service improvement reviews for supporting stakeholdersnUpdate and maintain project documentation and knowledgebase to enable effective handovers to Service Desk or IT teamsnProvide support in resolving change management issuesnLiaise with the Sales team to enable new business and to review customer infrastructures highlighting areas for improvement or modernisationnResearch and be aware of new and emerging technologies and how this can enhance customer infrastructuresnParticipate in the escalation point on call rota
Experience & Skills Required:
Essentialn2 years or more experience working in an IT support environment or for a Managed Service ProvidernExcellent working knowledge of Windows Server environments and Networking (HP, Cisco)nSharePoint & One-Drive ExperiencenExposure to Virtualisation technologies including VMware, Hyper V, Azure environmentsnExperience working on IT infrastructure projects involving planning, installation, and documentationnAbility to develop project Plans and associated communications documentsnGood working knowledge of Office 365 Admin, MS O365 SuitenAt least 1 formal IT qualification preferred e.g. Cisco CCNA, MSCA, MSCE or equivalentnFull UK driving licence
DesirablenITIL V4 FoundationnExcellent working knowledge of one or more of the following:- Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experiencenWorking knowledge of Cloud Technologies with an interest to develop and progress into this areanKnowledge of structured & fibre cabling
If you are interested with a relevant background please do not hesitate to apply immediately, or email
We look forward to processing your application.