Membership and Supporter Events Manager

1 week ago

Bloomsbury London, United Kingdom The British Museum Full time
Role Summary

Membership and Supporter Events Manager 
Advancement 
Full-time
Fixed-term (6 months with the possibility of extension) 
£36,448.65 per annum (including 5% responsibility allowance)
Application deadline: 12pm (midday) on Thursday 19 December 2024 

About the role:

This role is responsible for designing an annual calendar of high-quality events for Supporters and Members, making best use of resources to ensure Supporters feel valued.

Members and Supporters enjoy a number of benefits including access to free out of hours events (which help the Museum to retain its existing Members’ loyalty) and the opportunity to book events for which there is an additional charge (which help the Museum to generate additional income). The Membership and Supporter Events Manager is responsible for developing, delivering and managing the Members’ events programme. The role is also responsible for liaising with wider Advancement, and the Museum’s central Events’ team, regarding supporter events, with a particular focus on events for the Museum’s Patrons groups.

Key areas of responsibility:

  • To take responsibility for all Member events including:
    • Designing a hybrid event programme for Members which retains, recruits and engages Members (to be signed off by the Membership and Supporter Engagement Manager)
    • Delivering income targets and managing the budget for Membership events
    • Developing, managing, delivering and evaluating each event, including overseeing all elements of event planning (including event briefs and risk assessments)
    • Supporting the Membership and Supporter Engagement Team as they design a campaign of communications to promote events
    • Recruiting and managing freelance and volunteer staff where required
    • Liaising with other departments to identify opportunities and collaborations, as well as avoiding overlap of event content and pressure on space
  • To support the Museum’s Patrons programme and the stewardship of wider Supporters by:
    • Working with the Museum’s central Events team to plan and execute on-site events for Patrons and other Museum supporters including drop-in talks, tours and exhibition-related events
    • Ensuring that copy for Patron and Supporter events is available for inclusion in printed and e-communications
  • Additional responsibilities
    • Managing the Membership and Supporter Events Coordinator and the Membership Engagement Administrative Assistant
    • Representing the Membership team at weekly event meetings and at Front of House meetings
    • Supporting the Membership and Supporter Engagement Manager with other projects as appropriate

About you:

  • Degree or equivalent experience
  • Previous experience managing both large and small events that would include experience of following relevant legislation and health and safety guidance
  • Highly organised and creative, with excellent planning skills and strong understanding of event design, development, delivery and review
  • Confident user of software packages such as Word, Excel and PowerPoint
  • Flexible, proactive and a good negotiator

About the British Museum:

Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our virtual gallery.

The Museum offers a competitive benefits package including:

  • Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays
  • Membership of the civil service defined benefit pension scheme (find out here  what benefits a civil service pension provides).
  • Free entry to a wide range of museums and exhibitions
  • Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
  • Interest-free travel, bicycle and rental deposit loans
  • Professional and personal development opportunities
  • Employee Assistance Programme
  • Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

The interviews are scheduled to take place on 7 January 2025.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details to .

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We are also currently piloting a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage and how flexible working could work for you. Typically, however, we would expect the postholder to be on site 2-3 days per week, although this may increase during particularly busy events periods.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

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