Customer Service Advisor

4 weeks ago


Ripley, United Kingdom Inspire Resourcing Ltd Full time
This is an exciting opportunity for anyone who is passionate about giving excellent customer service
Duties for Customer Service Advisors include:
* Delivering professional, world class customer service over the telephone and email
* Keeping in touch with customers always keeping them informed ensuring world class customer service
* Arranging engineers’ visits
* Answering all telephone calls answered in line with company standards
* Working in line with company processes and targets
* Liaising with management and colleagues across various departments
Experience required for Customer Service Advisors:
* Demonstrate excellent customer service experience
* Able to use Microsoft platforms
* Experienced upselling products and services to meet customers’ requirements
* Passion to learn new skills, positive and determined to succeed
The hours of work are varied
Salary: 25K-26K

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