Customer Service Advisor
4 weeks ago
Duties for Customer Service Advisors include:
* Delivering professional, world class customer service over the telephone and email
* Keeping in touch with customers always keeping them informed ensuring world class customer service
* Arranging engineers’ visits
* Answering all telephone calls answered in line with company standards
* Working in line with company processes and targets
* Liaising with management and colleagues across various departments
Experience required for Customer Service Advisors:
* Demonstrate excellent customer service experience
* Able to use Microsoft platforms
* Experienced upselling products and services to meet customers’ requirements
* Passion to learn new skills, positive and determined to succeed
The hours of work are varied
Salary: 25K-26K
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Customer Service Advisor
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