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Learning and Development Manager

3 months ago

Blackfriars, United Kingdom GlobalData Full time
Learning & Development Manager - HR Division at GlobalData Plc
Decode your future and choose a career in Learning & Development 
To support our rapid growth, we have recently introduced centralized learning and development function (L&D) within the HR department, equipping our employees with the tools they need to navigate the company and their roles and become even more well-rounded professionals.
As a Learning & Development Manager you will provide intellectual and project support to drive the learning, growth, performance, and engagement of our teams.
You will drive a culture of continuous professional development around GlobalData's values of courage, curiosity, collaboration, and all related behaviors. You must be comfortable and energized working with any level of employee or manager in all regions and have empathy for their growth, development, performance, and role in delivering the company's ambitious commercial goals.
While you'll predominantly focus on all things related to your internal clients’ learning and performance, you'll also have exposure to wider talent management, employee wellbeing, and diversity and inclusion initiatives.
Key Responsibilities
Learning design (curriculum and content):
- Research and scope GlobalData’s curriculum and content in collaboration with the head of L&D, managers, subject matter experts, product owners, and external vendors.
- Ensure outputs align with best practice learning design principles and adult learning theory, providing coaching as necessary.
- Collaborate with internal and external Subject Matter Experts to create comprehensive training agendas and materials, encompassing templates, non-specialist content, and visuals.
- Manage the quality assurance process including obtaining stakeholder sign-off where relevant.
- Deliver training in selected areas of expertise and facilitate sessions with the appropriate involvement of other learning specialists and stakeholders.
Learner journey:
- Assist the HR leadership team in developing and maintaining career architecture, KPIs, and competency frameworks.
- Collaborate with the in-house talent acquisition team to support the global talent acquisition and assessment process.
- Help define and assess talent, contributing to career development and talent management initiatives including specialist programs and academies.
- Ensure smooth enrolment and onboarding for new starters in priority learning programs, producing learning resources, and delivering selected onboarding and induction sessions.
- Work with talent acquisition, HR advisors and line managers to provide detailed role profiles, competency frameworks, performance milestones, and training paths.
- Contribute to the development of centralized 'on-the-job' learning interventions and business improvement processes.
Project and change management:
- Own and deliver ad hoc tasks on L&D projects and initiatives as assigned by the Head of L&D.
- Manage projects from inception to release, organizing key project meetings, developing project plans, defining budgets where relevant, and monitoring progress.
- Identify and communicate risks, propose mitigating actions, schedule and manage resources, and provide regular communications to senior stakeholders.
- Oversee the quality assurance process, obtain appropriate signoffs, complete project checklists, and perform required wrap-up procedures.
- Prioritize work to meet agreed requirements in a cost-effective manner.
- Create and contribute to the team's best practice and process guidance.
Reporting and measurement:
- Maintain a catalogue of formal sales learning support at GlobalData, tracking and reporting training participation.
- Manage L&D email correspondence and support logistics for information and training sessions.
- Communicate with external suppliers and occasional external speakers.
These combined responsibilities reflect the comprehensive role of a Learning and Development Manager in overseeing learning design, project management, talent development, onboarding, curriculum creation, and administrative tasks.
What We Look For
- Charismatic, enthusiastic, and energized by the opportunity to help people perform to the best of their ability.
- A creative and lateral thinker, especially in the context of content creation and promotion.
- Systematic and organized with great attention to detail.
- Confident, resilient, determined and calm, especially when faced with competing priorities and deadlines.
- Adaptable, friendly, and considerate with the ability to communicate with multiple stakeholders across different geographies and cultures.
- Hard-working and self-motivated, enjoying diverse tasks and early responsibility.
- High fluency in written and spoken English, with an ability to add creative flair to copy.
- Excellent Microsoft Excel and PowerPoint skills as well as an aptitude to develop new software skills.
Essential experience
- In overall service needs assessment, design, delivery, and evaluation techniques and frameworks.
- With a range of engagement strategies/tools that can connect with hard-to-reach service users.
- Using of a range of service delivery/L&D delivery methods and proficiency in using technology and digital tools for learning and knowledge management.
- Using a Learning Platform (E.g Percipio, Degreed, Edcast or similar) and experience of an LXP implementation preferred.
- Training delivery and facilitation.
- Building a culture of learning within an organization.
- Internal consulting skills including performance gap analysis or similar and strong stakeholder management skills.
- Vendor management including contract management, sourcing, ongoing relationship management.
- Managing learner campaigns.
Desirable criteria
- Experience of design and delivery of learning and development where formal L&D has not always been prioritised and/or where engagement with service users can be challenging.
- Experience in leadership and management development
- A desire to work for a business intelligence company, a passion for understanding the world, its industries, how they are changing and how things connect. 
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer.  GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
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