Senior Video Conferencing Consultant
1 week ago
Role: Senior Video Conferencing Consultant
Location: Bristol (Queen Square)
About Us :
Jugo is redefining enterprise engagement with our immersive and branded virtual environments, transforming how businesses operate and connect. As we evolve our offering, we’re seeking a Senior Video Conferencing Consultant to lead the development of a standalone and complementary SaaS video platform for Jugo. This is a unique opportunity to shape the next generation of digital communication tools in an ambitious, high-growth environment.
Role Overview :
We are looking for an experienced consultant with a solid background in video conferencing technology and SaaS productization. The ideal candidate will have technical strategy expertise and can execute a comprehensive go-to-market plan for Jugo’s new video platform, preferably with prior experience working with platforms like Zoom and\or Microsoft Teams.
Strategic Leadership:
- Own and drive both the strategic and technical direction of a new standalone SaaS video conferencing platform that complements existing solutions such as, but not limited to Zoom and Teams, with a focus on immersive user experiences.
- Deliver a fully-fledged, market-ready product that can be sold to customers, while meeting market demands, and preparing it for large-scale production and distribution.
- Collaborate with developers, product managers, designers, sales and other stakeholders to define technical requirements ensuring high-quality solutions that align the technical development with business objectives.
- Define and implement a go-to-market (GTM) strategy, covering approaches such as partnership, add-on and stand-alone application
- Positioning, product launch, and user acquisition plans.
- Drive innovation and stay ahead of trends in video communication and enterprise SaaS solutions,
- Providing thought leadership and strategic insights.
Platform Architecture and Design:
- Architect and design scalable and robust video conferencing solutions, providing high quality and detailed documentation
- Managing key approvals and stakeholders
- Responsible for the overall performance and user experience of the SaaS video conferencing platform.
- Delivering a product that is reliable, scalable, and user-friendly.
Integration and Interoperability:
- Ensure seamless integration of video conferencing capabilities with other SaaS products and third-party applications.
- Address interoperability challenges and work towards standardising protocols and interfaces.
- Ensure the platform meets industry standards for security, scalability, and performance.
Availability and Accessibility:
- Provide cost effective solutions to disaster recovery, business continuity and redundancy
- Ensuring uptime is 99.9% or higher and ability to accurately measure\monitor.
- Delivering a product that user can access when they need it with simplicity
Support and Troubleshooting:
- Act as a point of escalation for complex technical issues.
- Provide advanced troubleshooting and support to resolve issues promptly and effectively.
Innovation and Research:
- Fully up to date with the latest trends and advancements in video conferencing and related technologies.
- Future proofs the product
- Evaluate new tools, frameworks, and technologies that can enhance our video conferencing solutions.
- Comprehensive knowledge of advanced video conferencing features and functionalities, including user engagement tools, branded experiences, and cutting-edge interactive technologies.
Requirements :
- 5+ years of experience in delivering SaaS products related to video conferencing space.
- Experience working with or developing for Zoom or Microsoft Teams highly desirable.
- Deep understanding of Zoom and Microsoft Teams SDKs and APIs.
- Strong network in the video conferencing or SaaS industry.
- Strong technical expertise in video technologies, protocols (e.g., WebRTC), and APIs for real-time communication.
- Strategic thinker with a deep understanding of market trends, user needs, and competitive positioning in the video conferencing space.
- Excellent communication and leadership skills, with a proven ability to manage cross-functional stakeholders and drive business outcomes.
- Experience developing go-to-market plans, including user acquisition, launch strategies, and long-term growth plans.
Preferred Skills :
- Experience with immersive technologies, 3D rendering, or related tools (e.g., Unreal Engine, WebGL, or similar).
- Familiarity with cloud-based infrastructure and scalability challenges (e.g., AWS, Azure).
What We Offer :
- A chance to lead a transformative project at the cutting edge of enterprise communication.
- Collaborative, fast-paced work environment with a high level of autonomy.
- Opportunity to make a meaningful impact in a rapidly growing industry.
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