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Car Park Host and Aftersales Driver

3 months ago

Tring, United Kingdom Sytner Full time
Are you a punctual and enthusiastic individual with a passion for BMW?
Sytner BMW Tring is looking for a Car Park Host and an Aftersales Driver to join our fantastic team and immerse our customers in the world of BMW every day.
About the role:
You will collect and deliver vehicles from our customers' homes to the dealership and back again, providing friendly and attentive service at all times. You will be advising customers of estimated arrival times via telephone, contacting them with updates and providing a warm and professional welcome on arrival.
You will also manage the dealership car park, ensuring smooth traffic flow and proper parking etiquette.
You will ensure that we provide our customers with the highest possible levels of customer service; take the time to build a genuine rapport with them to ensure excellent service from BMW is achieved even if they're not visiting our showroom.
This is a full-time role which can occasionally include weekends to ensure we provide our customers with the highest possible levels of service.
About You:
Previous experience with a premium brand and knowledge of the automotive industry is preferred but not essential.
You should have excellent attention to detail as you will checking over each vehicle to ensure your safety when driving, as well as identifying any blemishes or damage on the vehicle. Organisation skills are paramount in this role, as you will be responsible for planning multiple drops with efficiency in mind at all times.
Familiarity with the local area and excellent navigational skills are beneficial. You must also have the ability to manage the car park effectively, ensuring it is well-organised and customer-friendly.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
For more information around reasonable adjustments and the recruitment process please