Senior Clerical Officer

1 month ago

Armagh, United Kingdom Brook Street Full time
Brook Street (UK) Ltd are delighted to recruit a Clerical Officer on a full-time temporary basis for our established Public Sector client based in Armagh.
As Senior Clerical Officer within the Pre-School admissions team, you will provide an excellent delivery of customer service. You will ensure all queries are answered with advice and assistance to Education Authority officers, customers, the public, school's admin staff, teachers, and other professionals in respect of the agreed aspects of the Pre-School Admissions department as directed by the Programme Manager.
You will engage efficiently and provide administrative support for the daily functional and operational staff. It is essential that you are proficient in MS Packages such as Excel, Outlook, and Word. You will be confident in the daily use of spreadsheets and databases and will conduct typing and word-processing duties as necessary for the department.
The Successful Applicant Must:
Hold Five GCSEs at Grade C or above or equivalent (including English Language or equivalent).
Hold at least 1 year`s suitable Clerical and/or administrative experience with sound knowledge of Microsoft Office Suite including Excel, Outlook, and Word.
Have excellent attention to detail and always ensure data accuracy.
Be GDPR Compliant.
Possess excellent customer service skills and speak in a professional manner
Be empathetic and understanding in your communicative approach by telephone, email and face to face.Duties will include but will not be restricted to:
Provide administrative support in relation to all aspects of the work of the programme using the full range of IT equipment including word processing/typing, databases, spreadsheets, email, fax, intranet, and internet facilities.
Support in undertaking comprehensive research and investigations as required.
Assist in the collation of factual data and statistical information from various sources to support the work of identified officers within the service.
Prepare letters, minutes, notes, and other clerical support to officers as appropriate and as directed by the programme manager.
Use initiative, tact, and diplomacy in responding to queries, issues and problems which arise within the section in the absence of the programme manager.
Order and monitor supplies of stationery and office requisitions for all staff within the section along with diary management of stakeholders.
Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager.
Delegate tasks to the office team in the absence of senior management.
Professional and effective telephone techniques along with good oral and written communication skills.
Work as part of a busy team with excellent communication and organisational skills.
YOU WILL BENEFIT FROM:
Full training and induction
Competitive rates of pay
Accrue holiday hours as you work
Brook Street (UK) Ltd back-office support and mentoringAt Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.
Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.
Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.
Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.
The rate of pay is £12.52 per hour and the hours of work are (Apply online only) Monday to Friday; 36 hours per week
If you wish to apply for this role, please upload your CV via the 'Apply' button today

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