Communications & Engagement Lead

1 week ago

Croydon, United Kingdom Adecco Full time
Client
Local Authority of Croydon
Job Title
Communications & Engagement Lead
Pay Rate
£25.06 an hour PAYE/£32.62 an hour UMBRELLA
Hours
36 Hours a week (Mon-Fri)
Duration
Initial 6 Month Contract
Location
HYBRID WORKING-2-3 days a week based in BWH,Croydon
Description
Key Accountabilities and Result Areas: Key Elements:
Providing communications support to children's services to deliver Family Hub objectives
This will involve:
* Designing, delivering and evaluating strategic communications campaigns to meet an agreed set of outcomes and measures
* Ensuring SMART evaluation is integrated into all work and monitored to improve delivery
* Developing communications that inform and involve the council's diverse communities and stakeholders, considering different needs
* Thinking ahead, gathering intelligence on policy and operational developments in the service, developing communications plans
* Providing expert advice to the Executive Mayor, cabinet members and senior managers on communications
* Building and maintaining strong, effective relationships with external partners
To manage the council's reputation in the media, providing a proactive and reactive media relations service Family Hubs
* Preparing proactive media plans and materials including press releases
* Arranging media facilities and supporting media interviews
* Issues management - horizon scanning, providing media handling advice and preparing plans and reactive lines.
* Responding to media enquiries in a timely fashion
To support the delivery of a high-quality communications service for the council
* Ensuring the co-ordination of communication activity within the team by keeping colleagues and managers briefed
* Working with peers to identify and develop the most effective channels and high quality content for corporate communications
* Working with colleagues to monitor, research and report on audience perceptions
* Championing the council's transformation agenda in improving and modernising how we work and how we deliver services
* To champion, promote and demonstrate the council's values in all aspects of the role
* To be a positive ambassador for the council and Croydon, maximising our influence and creating opportunities to enhance reputation
* Working with the resilience team in the delivery of crisis communications.
To support the communications and engagement managers as a senior member of the team
This will involve:
* Managing all aspects of a communications campaign or project to agreed timescales and budget, with regular reporting to stakeholders
* Taking a flexible approach to support the delivery of organisational and team priorities
* Thinking creatively, inspiring and supporting colleagues, and constructively challenging to ensure improvement.
* Keeping up to date on current thinking in communications, sharing this knowledge with peers and applying to activities
* Managing any budget for communications activities to ensure cost effectiveness and value for money
Essential experience:
· Extensive experience of development and delivery of effective communication strategies
· Experience of effective proactive and reactive media relations
· Experience of managing crisis communications effectively, providing a rapid response and sound handling advice
· Strong political acumen, with experience of working in a highly politicised environment
· Experience of budget management within a marketing and communications environment
· Experience of overseeing projects that require graphic design, digital and print expertise.
· Experience of developing and delivering successful campaigns which meet the right organisational outcomes.
· Experience of all aspects of creating video content - from filming through to editing.
· Experience of producing, publishing and managing high impact content across a wide range of channels, including traditional, digital, social.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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