Head of HR Shared Services

Found in: Whatjobs ES C2 - 4 days ago

West Yorkshire, United Kingdom Aramark UK Full time

Aramark UK is currently recruiting for a Head of HR – Shared Services UK . This is a brilliant opportunity for an experienced HR professional who has a passion for continuous improvement and who can influence, drive performance and efficiencies across the HR Shared Service.

The Head of Shared Services role is accountable for the smooth and efficient delivery of core People Services across the UK and Ireland to include; Human Resources Administration, Payroll, Data, MI & Reporting and Benefits Administration.


Reporting to the UK HR Director, this role will be responsible for the development and implementation of the HR Shared Service strategy, policies and approaches consistent with the overall HR strategy and objectives.


The role will develop, implement, and manage resources and programmes that improve cost, value and effectiveness of the HR Shared Service offering ensuring that there is a direct impact on people performance and the business. The objective is to drive transformation of the operating model whilst maintaining core HR services.


To be set up for success and excel in this role, you will have strong analytical mindset, effective communication skills, and a commitment to continuous improvement.


What’s in it for you:

· Competitive salary and package

· Full time and permanent role based out of our Leeds, Horsforth office

· Private healthcare

· Generous annual leave that increases in line with service, with the opportunity to buy extra

· Defined contribution pension scheme and life assurance benefits

· Access to an employee benefit scheme that offers discounts across hundreds of retail and leisure providers

· Employee Assistance Programme and in-house Mental Health Champions

· FOOD A plethora of opportunities to attend in-house events and try out the culinary genius of our teams (we are a food business after all)


Key Responsibilities:

· Lead, coordinate and manage the delivery of HR Shared Services function activities creating a one team ethos to ensure the effective delivery of Employee Lifecycle interventions

· Ensure resources are identified, put in place and developed to meet business strategies and strategic direction, standards and requirements

· Develop and embed the longer-term functional agenda for Shared Services consistent with overall strategy, aims and capability requirements of the business area to generate service improvements consistent with targets and objectives

· Provide expert/professional advice, support and guidance to senior leaders across the group acting as the escalation point for the HRSS Team

· Develop and gain agreement to annual budgets and manage costs to meet its obligations and business objectives

· Optimise our metrics-based approach and refine our reporting and analytics initiatives to ensure that our people goals are achieved on time and within budget

· Oversee the post implementation management of SAP, ensuring greater value and efficiency is delivered as a result

· Lead the team to success and provide team training on new or changed processes and protocols, bring legislative changes to life and ensure the team is regularly refreshed and updated, and take ownership of their continuous professional development

· Ensure HR Shared Service, policies and plans are developed/adapted to meet the specific requirements of the business and implemented for the business

· Ensure the shared services position is communicated and understood, influence developments and understand and implement best practice to ensure governance, compliance and performance improvement

· Support changes in business structure, e.g. from M&A activity, updating systems and processes

· Oversee changes in legislation, ensuring that pay impacting changes are reflected in related HR processes, and influence their adoption and implementation

· Champion change, drive continuous improvement and lead initiatives to simplify and streamline operations


You’ll be set up for success if you have:

· Degree or equivalent qualification essential

· Extensive experience operating as a Head of HR Shared Service with accountability for Payroll, Employee Relations , HRIS and Total Reward.

· Ability to lead a team to success

· Strong systems experience and ideally experience using SAP

· Ability to demonstrate strong use of data insight to drive change

· Experience of transforming and re-engineering expensive or ineffective processes

· Detailed knowledge of HR legislation

· Ability to build strong partnerships with key stakeholders

· Familiarity with continuous improvement techniques


About Aramark UK

Aramark is a leading service and solutions provider in the UK. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at


All applications will be treated in the strictest confidence. Aramark UK is an equal opportunities employer.

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