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Claims Handler

3 months ago

Basford StokeonTrent Staffordshire, United Kingdom Everpool Recruitment Full time
Claims Handler – Contents and Gadget
Have you worked with mobile phone or gadget insurance claims?
If so, this could be the job for you
We are looking for people to work on a Hybrid basis for a growing claims company.
Where: Hybrid with our Newcastle under Lyme office, ST5
When: Monday - Friday, 7.5 hours per day, with a 1 hour lunch, 37.5 hours per week
Salary: £22,500pa - £24,000pa DOE
What you will be doing:
Owning a caseload of insurance claims across a multi-client team
Being available to field calls from customers, clients and suppliers.
Being responsible for the pivotal part of the customer journey regarding their insurance claim
Engaging with clients, customers, and suppliers via an omni channel approach which includes email, phone, and our bespoke messaging serviceWhat we need from you:
Previous customer service experience 
Previous Insurance industry experience (Household) - desirable but not essential 
Good IT skills with the ability to use multiple systems (Microsoft, bespoke packages)
Good communication skills 
Good organisation skillsBenefits
28 days holiday
Birthday off work
Charity Days Off
Healthcare
Can purchase extra holidays
Cycle to work scheme
Paid lunch once a week when in the office
Team nights out
Annual Staff awards 
Interested?
 
Call Laura on (phone number removed) or email (url removed) for more information