Service Charge Officer
1 month ago
General
Develop and maintain knowledge of the legislation and best practice in relation to residential leasehold management.
Maintain accurate service charge accounts on the council’s housing management system including creating and closing accounts, maintaining admin units and service usages (for the coding of service charges), processing charge adjustments and managing suspense accounts.
Maintain records of invoicing activity and s20 consultation, including digital archive files and databases.
Provide service charge estimates for Right to Buy and new build sales; full and final settlement figures for buy backs and freehold enfranchisement cases; and information on planned/uninvoiced major works for inclusion in sell-on packs.
Assist in the preparation of County Court and Tribunal cases, and give evidence/witness statements if required.
Attend residents’ meetings/events and site visits relating to service charges.
Optimise service delivery by being highly flexible, including working within matrix management arrangements, covering for absent colleagues and undertaking other duties as required
IRPM qualification or equivalent.
At least two years’ experience of working in a residential leasehold management role, including: service charge calculation and invoicing, and delivering front-line services to residents
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Service Charge Officer
1 week ago
King's Cross, United Kingdom Eden Brown Full timeA leading Housing Association is looking for an experienced Service Charge Officer to support the delivery of the service charge setting cycle, that these are coordinated and run effectively. Providing operational support to the housing team to ensure compliance with our Service Charge Policy and Procedure, and the relevant legislation. Faciliating delivery...
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Service Charge Officer
1 week ago
King's Cross, United Kingdom Eden Brown Full timeA leading Housing Association is looking for an experienced Service Charge Officer to support the delivery of the service charge setting cycle, that these are coordinated and run effectively. Providing operational support to the housing team to ensure compliance with our Service Charge Policy and Procedure, and the relevant legislation. Faciliating delivery...
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