Care Co-Ordinator
3 weeks ago
Other duties include:
* To ensure care plans and risk assessment are updated on a regular basis in line with internal policy.
* Implementing and monitoring all relevant aspect of the electronic call monitoring system.
* Assessing, negotiating and deciding on the feasibility of new cases from any contracting source.
* To discuss and negotiate with service users and/or relevant advocate/agencies.
* Attending meetings, drawing up rotas to ensure the needs of all care plans are met. And to ensure that care staff receives their rotas in a reasonable and agreed time.
* To carry out appropriate and authorised investigations into complaints or incidents arising from the provision of care
* To deputise as required in the absence of the manager
* To carry out on-call duties, overnight and at weekends on a rota basis as determined by management. When on on-call, provide telephone support and assistance to care workers and service users and to be available to be called out as necessary.
* To work flexibly as required by the needs of the service
* To carry out direct observation and spot check on care staffs and implement any actions arising from these checks. Ensure checks are recorded.
* To assist with planning and organising staff recruitment.
* To organise and attend service user reviews; including reviewing and updating of needs assessments, care/support plan and risk assessment documents.
* To liaise closely with colleagues and other care professionals
* To engage in the interviewing of care staffs and to assess care workers against skills for care common induction standards during shadowing.
* This list is not exhaustive and from time to time you may be required to undertake additional duties
Essentials:
* Must have NVQ L3 or equivalent
* Experience of service provision in the care industry
* Experience of supervisory management in the care industry
* Good report writing skills
* Good computer skills
* Good verbal and writing communication skills
* Full driving licence
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